Workplace Experience Specialist

JetZero•Greensboro, NC

1d•Onsite

About The Position

JetZero is developing a blended-wing body (BWB) aircraft that uses up to 50% less fuel and will be built to accommodate zero-emission hydrogen propulsion. JetZero is the inevitable solution to sustainable air travel. The JetZero Team consists of experienced aerospace professionals and engineers, excited about the future. That future will only be possible if we share our vision and what it means to people’s lives: carbon-free flight that is better for both passengers and airlines around the world.

Requirements

7+ years of overall professional experience, including at least 3–4 years within the last 5 years in a role spanning office/workplace operations, administrative assistant or People operations administration
Proven ability to operate independently as the sole administrative/operational presence at a site, with sound judgment on when to escalate
Experience handling confidential and sensitive information (employee relations, compensation, personnel records) with discretion
Strong vendor negotiation and budget management skills
Excellent written and verbal communication skills; comfortable being the face of the company to employees, candidates, clients, and visitors
Highly organized and proactive, able to manage shifting priorities across facilities, People, and event work simultaneously
Proficiency with Microsoft Office/Google Workspace
Familiarity with HRIS platforms a plus

Nice To Haves

Bachelor's degree preferred; equivalent practical experience considered

Responsibilities

Serve as the first point of contact for site-level personnel matters, escalating sensitive employee relations issues to central People/Legal as appropriate
Own new hire onboarding and offboarding logistics: paperwork collection, IT/equipment coordination, orientation, and exit processes
Support the People department with recordkeeping, HRIS data entry, and administration of leave, time-off, and performance review processes for the site
Help enforce compliance with company policy and applicable employment law at the site level, flagging risk to central People Office
Run day-to-day office operations: supplies, mail, deliveries, visitor and guest management, and general office upkeep
Maintain office policies and procedures consistent with company-wide standards, escalating gaps or exceptions to central Operations/People teams
Own the site-level operating budget; track spend and flag variances
Serve as the primary point of contact for anything office-related for employees, visitors, and vendors at the site
Manage facilities maintenance, building security, and office moves or space changes at the site
Source, negotiate, and manage vendor relationships (cleaning, catering, security, supplies, etc.) and hold vendors accountable to service agreements
Track and approve vendor invoices in coordination with Finance
Act as building liaison, coordinating directly with property management on maintenance and lease-related matters
Own the day-to-day employee experience for the office, acting as a cultural ambassador who keeps the site connected to company mission and values
Identify opportunities to improve the workplace and bring forward ideas grounded in employee feedback
Partner with central People/Culture teams to localize company-wide engagement, recognition, and wellness programs for the site
Plan and execute in-office events, including team celebrations, offsites, happy hours, all-hands, client or business development events
Support leadership and cross-functional teams with meeting and event logistics as needed