Workplace Engagement/Human Resources Category Manager

Capital Group•Charlotte, NC

12d•$136,749 - $218,798

About The Position

As a Workplace Experience and Human Resources Category Manager within Capital Group’s Enterprise Souring Office, you will lead global, Enterprise-wide and cross line-of-business category strategy development and strategic sourcing execution for assigned Facilities, Real Estate, Wellness, Benefits and HR services spend categories. You will serve as a trusted advisor to business leaders, helping drive Enterprise value through strategic sourcing, supplier management, negotiations, and category management. Leveraging spend analytics, supplier intelligence, market insights, and industry best practices, you will find opportunities to deliver Enterprise value by actively managing costs, improving service delivery, mitigating risk, and supporting business priorities.

Requirements

10+ years of strategic sourcing, procurement, or commercial management experience.
Minimum 5 years of direct experience supporting corporate real estate, workplace, design, or construction programs.
Demonstrated experience leading complex RFPs and global sourcing initiatives.
Experience negotiating professional services agreements, construction contracts, consulting agreements, and master service agreements.
Strong financial acumen, contract management expertise, and commercial negotiation skills.
Strong stakeholder management capabilities within a matrixed global organization.

Nice To Haves

Bachelor's degree in Finance, Business or Supply Chain Management, Construction Management, Engineering, Architecture, Real Estate, or related field.
Experience within asset management, banking, insurance, private equity, or other highly regulated financial services organizations.
Experience supporting global office portfolios and Enterprise workplace programs.
Professional certifications such as CPSM, CIPS, PMP, MRICS, CCM, or LEED.
Familiarity with construction delivery methods including Design-Bid-Build, CMAR, Design-Build, and Integrated Project Delivery.
Experience working across North America, EMEA, APAC, and Latin America.

Responsibilities

Develop and execute category strategies and multi-year roadmaps aligned with Enterprise priorities and Capital Group's global human resources, facilities, and real estate objectives.
Use spend data, supplier intelligence, and market insights to identify opportunities for value creation, risk mitigation, and operational improvement, and turn them into actionable sourcing recommendations.
Build trusted relationships with business leaders and cross-functional partners across regions to understand demand, challenge requirements, and align priorities.
Influence business decisions by presenting data-driven category strategies, sourcing recommendations, supplier performance results, and market trends.
Lead sourcing initiatives across assigned categories, including sourcing strategy, supplier evaluations, negotiations, and award recommendations that deliver commercial value and business outcomes.
Manage supplier performance through governance processes, scorecards, business reviews, and issue resolution.
Lead global sourcing for capital projects, including consultants, design services, owner's representative services, furniture, general contractors, and specialty vendors.
Partner with project teams to set procurement strategies that support project delivery while balancing cost, quality, schedule, risk, and stakeholder requirements.
Manage competitive RFI, RFQ, and RFP processes, including bid evaluations, supplier interviews, and recommendation packages.
Support project budgeting and forecasting through market pricing, benchmarking, and procurement planning.
Ensure sourcing activities comply with Capital Group procurement policies, delegated authority requirements, and financial controls, with audit-ready documentation.
Identify and mitigate supplier, commercial, operational, and geopolitical risks.
Promote ethical, transparent sourcing and support supplier diversity, sustainability, and corporate responsibility initiatives where appropriate.
Lead, coach, and develop Category Specialists and/or contractors, setting clear priorities and providing ongoing feedback.
Foster a collaborative, customer-focused, and high-performing team environment.
Drive consistent adoption of sourcing methodologies, tools, and best practices, and help evolve Enterprise Sourcing Office capabilities.
Identify opportunities to improve sourcing effectiveness and stakeholder experience.
Leverage approved technologies and AI-enabled solutions to enhance productivity, insights, and decision-making.