Workplace Coordinator

JLL • New York, NY

6d • $75,000 - $80,000 • Onsite

About The Position

As a Workplace Coordinator, you will manage daily facilities operations and workplace services for a client's offices, ensuring an exceptional experience for employees and visitors. You will coordinate service delivery, respond to workplace needs, and support office operations that enhance productivity and comfort. As a frontline workplace ambassador and key contact for workplace-related requests, you will work closely with vendors, service providers, and internal teams to keep the space running smoothly. The role calls for strong organizational skills, a service-first mindset, and adaptability in a dynamic, fast-paced environment.

The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is on-site in New York, NY. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $75,000–$80,000 per year. Final compensation depends on factors including qualifications, location, market conditions, and internal considerations.

Requirements

• High school diploma or GED.
• At least 2 years of experience in facilities coordination, office management, or a similar role.
• Strong customer service orientation and excellent interpersonal skills.
• Experience with service request management and problem resolution.
• Knowledge of facility operations and workplace services.
• Proficiency with workplace management systems and MS Office applications.
• Strong organizational skills, including the ability to prioritize multiple tasks and adapt to changing priorities.
• Excellent communication skills.
• Experience coordinating service providers or vendors and managing inventory or space coordination.

Nice To Haves

• Associate's or bachelor's degree in Facilities Management, Business Administration, or a related field.
• Facilities Management Professional (FMP) certification or equivalent.
• Experience in technology company environments or similar corporate settings.
• Background in hospitality, service management, or event coordination.
• Knowledge of health and safety requirements for office environments.
• Experience with space planning, move management, or continuous improvement methodologies.
• Knowledge of sustainable workplace practices.
• Background in project coordination or supporting workplace technology systems.

Responsibilities

• Coordinate daily workplace operations, including cleaning, maintenance, and service delivery.
• Process and manage workplace service requests through the service management system, serving as the primary point of contact for facilities-related inquiries.
• Coordinate workstation moves, adds, and changes.
• Manage inventory and ordering of office supplies, furniture, and workplace essentials, and maintain accurate asset records.
• Coordinate with vendors and service providers to ensure effective, consistent service delivery.
• Conduct regular facility inspections and quality assurance checks.
• Coordinate meeting room setups and special event arrangements.
• Support visitor management, employee onboarding, and emergency response procedures.
• Support workplace improvement or sustainability initiatives.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED