Workplace AI Intern

Trace3•Detroit, MI

About The Position

As part of Trace3’s Trace3xperience Program, the Workplace AI Tracer (Intern) helps evaluate, compare, and position leading enterprise workplace AI platforms, including Anthropic Claude, Glean, Microsoft Copilot, Google Gemini, Meta AI, and OpenAI ChatGPT. The intern builds hands-on expertise with these platforms, completes manufacturer certifications, and develops an enterprise-level comparison to support Trace3 teams and clients in making informed decisions. Reporting to the Vice President of Total Experience, the intern works with the Practice Directors of Intelligent Enterprise, Customer Experience, and AI Solutions. The role also supports pre-sales scoping and manufacturer partnership programs, and collaborates with Tracers in other groups, such as AI Governance, to connect Trace3’s AI offerings. The program provides professional development, exposure to technical functions across an IT consulting organization, mentoring, and networking opportunities.

Requirements

Enrollment in the junior or senior year of an undergraduate program at an accredited college or university, or in a master’s program.
Pursuing a field applicable to the Workplace AI pre-sales internship, such as Information Systems, Computer Science, Business, or a related field.
Cumulative GPA of 3.0 or better.
Strong written communication and presentation skills, including the ability to explain technical topics to non-technical audiences.
Ability to work independently on assigned tasks and accept direction.
Ability to learn and conduct research in a dynamic environment.
Self-motivation, a customer mindset, and a desire to help people.
Enthusiasm for technical problem solving, attention to detail, and strong communication skills.
Availability to work 40 hours per week throughout the internship.

Nice To Haves

Academic, professional, or internship experience working in a professional setting.
Hands-on experience with one or more AI assistants, such as Claude, ChatGPT, Copilot, or Gemini, through coursework, personal projects, or prior work.
Interest in how enterprise technology is evaluated, purchased, and sold, including licensing and pricing models.

Responsibilities

Study workplace AI platforms, including their capabilities, architecture, integrations, security and data controls, administration and governance features, and product roadmaps.
Complete available manufacturer training and certification courses for Anthropic, Glean, Microsoft, Google, Meta, and OpenAI platforms.
Build and maintain an enterprise-level comparison of platforms covering technical capabilities, security and compliance, deployment considerations, licensing, pricing, and consumption models.
Present platform comparisons and related findings to Trace3 sellers, solution architects, practice leaders, and clients.
Assist with pre-sales scoping, including discovery preparation, requirements gathering, use case identification, and solution summaries.
Help clients understand platform differences from both technology and commercial perspectives so they can select an appropriate fit.
Support manufacturer partnership programs by tracking program requirements, certifications, incentives, and partner enablement.
Work with the Intelligent Enterprise, Customer Experience, and AI Solutions Practice Directors to map platforms to their portfolios and identify where Trace3 services fit.
Collaborate with Tracers from other groups, including AI Governance, to connect offerings across teams and develop joint stories that support sales of Trace3’s AI portfolio.
Learn how an IT solutions provider evaluates emerging technology, builds partner relationships, and takes new offerings to market.

Benefits

Comprehensive medical, dental, and vision plans for the employee and dependents.
401(k) retirement plan with employer match.
529 College Savings Plan.
Health Savings Account.
Life insurance.
Long-term disability.
Competitive compensation.
Training and development programs.
Major offices stocked with snacks and beverages.
Collaborative culture.
Work-life balance and generous paid time off.