Workforce Training Coordinator

Louisiana Community and Technical College System • Crowley, LA

4d • $39,500 - $46,000 • Onsite

About The Position

The Workforce Training Coordinator, within the Workforce & Economic Development and Continuing Education department at South Louisiana Community College's Corporate College, serves as a key point of contact for prospective students. This role involves guiding students through the admissions process, ensuring all documentation is collected, and managing student data. The coordinator also plays a crucial role in supporting instructors, tracking program progress, and fostering positive relationships with various stakeholders to ensure a seamless student experience and successful program outcomes.

Requirements

• Two (2) years of experience in an office setting, handling administrative duties
• Valid unencumbered driver's license
• Criminal background clearance
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Proven abilities of intellectual reasoning, power of persuasion, and consistent dedication to the position.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of Microsoft Office software (Outlook, Excel, PowerPoint, and Word).
• Ability to learn to operate College-specific software and applications.
• Ability to establish priorities and meet deadlines.
• Ability to work in a fast-paced environment with a demonstrated ability to multi-task.

Nice To Haves

• Assist with student recruitment events, career fairs, open houses, and community outreach activities.
• Support graduation ceremonies, certificate award events, and student recognition activities.
• Assist with audits, accreditation reviews, and compliance reporting by gathering and organizing required documentation.
• Assist with onboarding and orientation activities for new instructors, adjuncts, and workforce training personnel.
• Provide administrative support for grant-funded programs, including documentation, reporting, and participant tracking.
• Develop and distribute promotional materials and communications related to workforce training programs.
• Assist with employer engagement activities, including advisory meetings, site visits, and workforce partnership initiatives.

Responsibilities

• Review programs, admissions requirements, testing policies, scheduling, and student services with prospective students.
• Ensure referring to the central recruiting team for funding options and for tuition assistance.
• Obtain and request all required supporting documents for admissions.
• Collect and track information for all third-party exams related to the department.
• Enter data into Salesforce, and spreadsheets for Banner.
• Track and manage incoming and existing inventory.
• Audit student folders.
• Work with new programs to include Auto Body Collision, CLA/CLT, CMI, Diesel and High School initiatives.
• Provide outstanding service to students and other internal and external customers.
• Assist students via email and courtesy calls throughout the enrollment and registration process.
• Meet, greet, announce, and/or assist all vendors and visitors, giving tours as needed.
• Mail out information as needed.
• Ensure Instructors are clear on expectations and support for class schedule and books and material needed.
• Track and review all student applications.
• Organize and ensure the maintenance of all student data/records in accordance with school policies, and third-party standards to meet IBC expectations.
• Answer and route incoming telephone calls related to the TDL Department courses.
• Follow up calls at the intervals of 4-weeks, 3-months and 6-month to graduates.
• Assist students and track job placement data.
• Maintain updated student information in the Training Provider Registry, as required.
• Set up and Jot form 3rd party companies for payment on any and all specialized training.
• Track payments of students and work with Recruiting and other departments as needed for reports and updates on payment of tuition.
• Provide support for Director of TDL.
• Foster positive working relationships with students, instructors, staff, administrators, community partners, and business and industry representatives.
• Collaborate with recruiting, admissions, financial assistance, and instructional teams to ensure a seamless student experience from enrollment through program completion.
• Communicate effectively and professionally with internal and external stakeholders, providing timely updates and responding to inquiries in a courteous manner.
• Participate actively in departmental meetings, college committees, training sessions, and institutional events as assigned.
• Support instructors and program management by sharing relevant student, scheduling, and operational information to promote effective decision-making and student success.
• Assist in coordinating special events, orientation sessions, graduation ceremonies, career fairs, recruiting activities, and workforce development initiatives.
• Promote a culture of teamwork, respect, accountability, and continuous improvement while contributing to a positive and inclusive work environment.
• Develop and maintain productive relationships with employers, workforce partners, funding agencies, and community organizations to support student recruitment, retention, and employment outcomes.
• Work collaboratively across multiple campuses and departments to ensure consistent service delivery and alignment with the mission and goals of South Louisiana Community College.
• Fulfill professional assignments in accordance with South Louisiana Community College policies, procedures, contractual obligations, and established work schedules.
• Demonstrate predictable and reliable attendance to provide consistency, continuity, and high quality support services to students, faculty, staff, and stakeholders.
• Coordinate classroom, lab, and training site logistics to ensure courses are adequately prepared and staffed.
• Support graduation ceremonies, certificate award events, and student recognition activities.
• Maintain and update workforce training calendars, schedules, and program communications.
• Serve as a point of contact for students, instructors, employers, and community partners regarding program-related inquiries.
• Assist with audits, accreditation reviews, and compliance reporting by gathering and organizing required documentation.
• Coordinate the ordering, tracking, and inventory of training materials, supplies, and equipment.
• Support the collection and reporting of student enrollment, completion, credential attainment, and job placement data.
• Assist with onboarding and orientation activities for new instructors, adjuncts, and workforce training personnel.
• Provide administrative support for grant-funded programs, including documentation, reporting, and participant tracking.
• Develop and distribute promotional materials and communications related to workforce training programs.
• Assist with employer engagement activities, including advisory meetings, site visits, and workforce partnership initiatives.
• Coordinate training room reservations, technology setup, and instructional resource availability.
• Maintain confidentiality of student, employee, and institutional records in accordance with college policies and applicable regulations.
• Participate in professional development opportunities to maintain knowledge of workforce development trends, training regulations, and college procedures.
• Perform other duties as assigned by the Program Manager, Director, or Vice President to support departmental and institutional objectives.

Benefits

• Retirement
• Multiple medical insurance options
• Supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• Holidays (14 per year, typically includes longer break at Christmas)
• Generous annual (vacation) and sick leave benefits
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed