Workforce Operations Manager

Impact Workforce Solutions•Patterson, GA

21h•Onsite

About The Position

Impact Workforce Solutions is hiring a Workforce Operations Manager at a client site in Patterson, Georgia. The role leads recruitment and staffing operations within an enhanced MSP platform, with responsibility for employee engagement, recruiting for manufacturing and logistics positions, and meeting or exceeding labor management goals and forecasted headcount targets. The position reports to the IWS Director and is part of the Operations team. The manager will work with hiring managers, client HR, employees, and client managers, and support staffing, onboarding, employee relations, and retention activities. The schedule is first shift, Monday through Friday, with flexibility to assist other shifts as needed.

Requirements

Bachelor’s degree or equivalent experience.
1–3 years of experience in staffing, recruiting, and/or a client relationship role.
Proficiency with Microsoft Office products.
Excellent analytical and problem-solving skills.
Strong communication skills.

Nice To Haves

Working knowledge of HRIS/ATS systems.
Previous on-site staffing experience managing agencies and the recruitment process.

Responsibilities

Manage requisitions, order fulfillment, and employee onboarding.
Qualify and place candidates for open positions.
Coordinate orientation and onboarding for new hires.
Conduct background checks and drug screenings and ensure timely onboarding.
Assist with payroll and billing as needed.
Assist with employee terminations while mitigating risks.
Serve as a contact for hiring managers, client HR, and employees.
Collaborate with client managers to address recruiting and retention challenges.
Evaluate and refine recruiting strategies and plans.
Assist with coaching, counseling, and mentoring staff.
Support the IWO Operations Manager with employee relations investigations, including providing necessary support and documentation.
Perform other duties as needed or assigned.