Workforce Manager

Pueblo Diversified Industries Inc•Pueblo, CO

14h

About The Position

The Workforce Manager leads the human and daily-work side of Pueblo Diversified Industries (PDI) Operations, coordinating employee assignments, customer commitments, staffing capacity, and daily job completion. The position complements the Senior Director’s systems leadership and the Warehouse Manager’s execution leadership, without replacing either role. The manager plans staffing coverage, supervises assigned employees, coordinates onboarding and training, maintains workforce records and timekeeping workflows, and monitors labor availability, productivity, and job completion. The role also handles routine client communication about workforce capacity and job status, tracks commitments, and helps evaluate business opportunities in coordination with colleagues. The position coordinates workforce documentation and reporting related to Department of Labor and AbilityOne requirements with designated compliance and HR personnel. It applies established safety, quality, and employment procedures, maintains reliable records, and promptly escalates hazards, incidents, staffing concerns, and other risks. The Workforce Manager coordinates assignments and priorities with Brian but does not supervise Brian or his direct reports unless PDI formally changes reporting lines. The role involves office, production, and warehouse duties, with occasional local travel within a 100-mile radius. Operational needs may result in schedule changes or overtime. The employee must meet specified driving, screening, and insurance requirements. PDI is an Equal Opportunity Employer and an AbilityOne participating employer, supporting employment and development opportunities for people with disabilities.

Requirements

High school diploma or GED required.
At least three years of experience in workforce management, production supervision, operations, shipping, or a related field.
At least two years of experience supervising employees, coordinating work assignments, or leading a team.
Demonstrated ability to develop and manage employee schedules, allocate staffing resources, and adjust assignments to operational demands.
Experience monitoring production goals, employee productivity, quality standards, and operational performance.
Strong verbal and written communication skills, including communicating expectations, providing feedback, and addressing performance concerns.
Proficiency in Microsoft Office applications, including Excel, and ability to use workforce scheduling, timekeeping, and production tracking systems.
Demonstrated ability to resolve staffing shortages, identify operational inefficiencies, and implement productivity solutions.
Working knowledge of employee timekeeping, attendance management, workplace safety, and applicable employment policies.
Ability to work in a production environment and perform duties involving regular walking, standing, lifting, and interaction with employees across operational work areas.
Ability to stand, walk, bend, lift, move materials, and safely operate assigned vehicles and equipment, with or without reasonable accommodation.
Must be at least 21 years old.
Must successfully complete required pre-employment background and drug screenings and comply with PDI’s random drug-testing requirements during employment.
Must maintain a current, valid driver’s license, an acceptable driving record, and continuous automobile insurance meeting PDI’s coverage requirements; must agree to a motor vehicle record check.
Must comply with applicable contracts, safety requirements, privacy standards, and PDI procedures; may not independently change PDI policy, approve unbudgeted spending, change employment terms, or override HR, Finance, or executive leadership authority.

Nice To Haves

Associate degree in business administration, operations management, human resources, or a related field.
Experience in a manufacturing, production, distribution, or contract services environment.
Experience supporting employees with intellectual and developmental disabilities (IDD) or working in a mission-driven nonprofit organization.
Experience with workforce planning, labor forecasting, and productivity reporting.
Experience coordinating with Human Resources, Quality Assurance, and Maintenance departments.

Responsibilities

Plan staffing coverage and daily work assignments based on contract demand, employee capabilities, deadlines, and available resources.
Set expectations, coach and evaluate assigned employees, address attendance and performance issues, and coordinate formal personnel action with HR.
Maintain accurate Paylocity workforce records, timekeeping reviews, schedule inputs, and approval workflows within assigned permissions and deadlines.
Coordinate employee onboarding, role-specific training, and accessible support for participation in Operations.
Monitor labor availability, productivity, and job completion; identify shortages or barriers and propose practical solutions.
Communicate routinely with clients about workforce capacity, job status, service issues, and expected completion; escalate pricing, contract changes, and material delivery risks.
Translate incoming work and customer priorities into assignments in coordination with Brian and Ed.
Identify and develop qualified business opportunities and customer relationships, collaborating with Ed on cost models, feasibility, capacity, and project implementation.
Track commitments, follow through on unresolved client issues, and provide concise leadership updates.
Coordinate departmental Department of Labor and AbilityOne-related workforce documentation, time and labor records, and required reporting with designated compliance and HR personnel; protect confidential information.
Apply established safety, quality, and employment procedures in daily supervision, and report hazards, incidents, and compliance concerns promptly.
Document coaching, evaluations, staffing decisions, attendance exceptions, and required training through approved systems.
Coordinate assignments and priorities with Brian without supervising Brian or his direct reports unless reporting lines are formally changed.
Maintain a current, valid driver’s license and acceptable driving record; comply with motor vehicle record checks, insurance requirements, and random drug testing.
Perform related duties consistent with the role and operational needs.