Workforce Development Specialist II (FFTL)

Kentucky Personnel Cabinet•Morehead, KY

9d•Onsite

About The Position

The Kentucky Education and Labor Cabinet advances education, workforce development, and economic opportunity throughout Kentucky. The Career Development Office serves people who are unemployed, under-employed, or seeking a new career path, and provides services including unemployment insurance assistance, labor market information, job postings, and recruiting and training support. The Workforce Development Specialist II assists job seekers through referrals, case management, employability planning, and follow-up. The specialist works with employers to promote employment services, develop job orders, and connect employers with participants. The role also supports customers with unemployment insurance claims, maintains a daily service log, promotes services through community and agency interactions, and conducts job-search workshops. This is a federally funded time-limited (FFTL) position, funded entirely by a federal grant. Employment may not exceed the life of that grant. The employee is unclassified (non-merit), must meet the classification's minimum requirements, and is eligible for benefits at the same level as a classified employee in a permanent position. The position has access to confidential and sensitive information; the employee must safeguard it and complete required training, acknowledgements, and compliance with applicable policies and laws during and after employment.

Requirements

Bachelor's degree from an accredited college or university.
One year of experience reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources, or a related field.
A master's degree may substitute for one year of required experience.
Relevant work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance, or in education, public administration, business, human services, military, human resources, or a related field, may substitute for the required education on a year-for-year basis.
No special age, licensure, or regulatory requirements are listed.
Must safeguard confidential and sensitive information and complete required training, acknowledgements, and applicable policy and legal requirements.

Nice To Haves

Exceptional written and verbal communication skills.
Excellent time-management skills.
Ability to multitask and work under pressure.

Responsibilities

Assist job seekers who need services, make referrals, monitor progress, and provide case management and follow-up.
Develop employability plans based on vocational aptitudes, interests, and work experience.
Work with employers to promote employment services and solicit potential job opportunities for employment service participants.
Help employers develop job orders and make job referrals.
Maintain a daily log of services.
Promote employment services through interactions with public, private, and state agencies, job fairs, and special ads.
Assist customers in the resource room with unemployment insurance claims and address questions or concerns in person and by phone.
Conduct workshops to help job seekers develop job-search techniques, resume-writing skills, and interview skills.
Safeguard confidential and sensitive information and complete required training, acknowledgements, and compliance steps.