Workforce Development Specialist II (FFTL)

Kentucky Personnel Cabinet•Morehead, KY

5d•Onsite

About The Position

The Kentucky Education and Labor Cabinet’s Department of Workforce Development is hiring a Workforce Development Specialist II for its Career Development Office in Morehead, Kentucky. The office provides services to Kentuckians who are unemployed, under-employed, or seeking a new career path, including unemployment insurance assistance, labor market information, job postings, and recruiting and training services. This is a federally funded time-limited (FFTL) position paid entirely by a federal grant. Employment may not exceed the life of the grant. The appointee is an unclassified (non-merit) employee and must meet the minimum requirements for the classification. FFTL employees are eligible for benefits at the same level as classified employees in permanent positions. The role provides employment services and case management to job seekers, supports employers with job orders and referrals, and conducts workshops on job-search skills. The position works primarily in an office setting and handles confidential and sensitive information. The successful candidate must safeguard that information, complete required training, sign acknowledgements, and comply with applicable policies and statutes during and after employment. The position is full-time, 37.5 hours per week, and eligible for overtime pay.

Requirements

Bachelor’s degree from a college or university, or qualifying experience substituted year for year.
One year of experience reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, the military, human resources, or a related field.
A master’s degree may substitute for one year of the required experience.
Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance, or in education, public administration, business, human services, the military, human resources, or a related field, may substitute for the required education on a year-for-year basis.
Exceptional written and verbal communication skills.
Excellent time-management skills.
Ability to multitask and work under pressure.
Must safeguard confidential and sensitive information and comply with related training, policies, statutes, and requirements during and after employment.

Responsibilities

Assist job seekers who need services, make referrals, monitor their progress, and provide case management and follow-up.
Develop employability plans based on vocational aptitudes, interests, and work experience.
Work with employers to promote employment services and solicit potential job opportunities for participants.
Help employers develop job orders and make job referrals.
Keep a daily log of services.
Promote employment services through interactions with public, private, and state agencies, job fairs, and special advertisements.
Assist customers in the resource room with unemployment insurance claims and address questions or concerns in person and by phone.
Conduct workshops to help job seekers develop job-search techniques, résumé-writing skills, and interview skills.
Safeguard confidential and sensitive information, complete required training, sign acknowledgements, and follow applicable policies and statutes.