Workforce Development Specialist II (FFTL)
About The Position
The Kentucky Education and Labor Cabinet’s Department of Workforce Development is hiring a Workforce Development Specialist II for its Career Development Office. The office provides workforce services to people who are unemployed, under-employed, or seeking a new career path, including employment and reemployment services, unemployment insurance assistance, labor market information, and recruiting and training support. This is a federally funded time-limited (FFTL) position, funded entirely by a federal grant. Employment may not exceed the life of the grant. The position is unclassified (non-merit), and FFTL employees are eligible for benefits at the same level as classified employees in permanent positions. The specialist assists job seekers and employers, provides case management and referrals, develops employability plans, supports unemployment insurance customers, and conducts job-search workshops. The position has access to confidential and sensitive information; the employee must safeguard it and complete required training, acknowledgements, and comply with applicable policies, statutes, and requirements during and after employment. The role is primarily performed in an office setting in Covington, Kentucky. It is a full-time position of 37.5 hours per week and is eligible for overtime pay.
Requirements
- Bachelor's degree from a college or university, or qualifying experience substituted on a year-for-year basis.
- One year of experience reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources, or a related field.
- A master's degree may substitute for one year of the required experience.
- Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance, or experience in education, public administration, business, human services, military, human resources, or a related field, may substitute for the required education on a year-for-year basis.
- Exceptional written and verbal communication skills.
- Excellent time management skills.
- Ability to multitask and work under pressure.
Responsibilities
- Assist job seekers who need services, make referrals, monitor their progress, and provide case management and follow-up services.
- Develop employability plans based on vocational aptitudes, interests, and work experience.
- Work with employers to promote employment services and solicit potential job opportunities for participants.
- Assist employers with developing job orders and making job referrals.
- Keep a daily log of services.
- Promote employment services through interactions with public, private, and state agencies, including through job fairs and special advertisements.
- Assist customers in the resource room with unemployment insurance claims and address questions or concerns in person and by phone.
- Conduct workshops to help job seekers develop job-search techniques, resumes, and interview skills.
- Safeguard confidential and sensitive information and comply with applicable training, policies, statutes, and security requirements.
Benefits
- Eligible for benefits at the same level as a classified (merit) employee in a permanent position.
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What This Job Offers
Job Type
Full-time
