Workforce Career Coach
About The Position
The Workforce Career Coach serves as the primary point of contact for program participants and others in their circle of influence. The role supports participants’ employment, retention, and development by meeting regulatory requirements for eligibility, participation, case notes, and follow-up services, and by documenting service needs and activities or arrangements for meeting them according to program and funding-source data-management procedures. The Career Coach recruits participants, identifies employment and educational opportunities, and conducts or attends community activities related to participant development. The role also delivers training in software applications, work readiness, and basic math and reading skills; develops presentations and facilitates activities to help students meet program goals; and builds connections with employers and community organizations to promote the program and participant success. Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards. Its workforce programs support career pathways for youth, adults, and dislocated workers, with services that include occupational skills training, customized training, on-the-job training, incumbent worker training, transitional employment, youth development, academic instruction, career and technical education, and access to the 14 WIOA Youth Elements. The position is located at 130 East Ortega Street, Santa Barbara, California. The listed hourly rate is $27–$28.61.
Requirements
- High school diploma or equivalent.
- Past experience working with the targeted population.
- At least 3 years of relevant work experience.
- Proficiency with Microsoft Office applications or online database tracking systems.
- Appropriate and valid state driver’s license.
- Ability to meet Eckerd’s Auto Insurance requirements and drive for business purposes.
- Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.
Nice To Haves
- Related bachelor’s degree from an accredited college or university.
Responsibilities
- Serve as the primary point of contact for participants and others in each participant’s circle of influence.
- Meet regulatory requirements for eligibility, participation, case notes, and follow-up services.
- Document participants’ service needs and activities or arrangements related to employment, retention, and termination according to program and funding-source data-management procedures.
- Recruit participants for the program and identify employment and educational opportunities for participants completing the program.
- Attend and conduct community activities related to participant development.
- Identify and recruit members of the target population and employers.
- Deliver training in software applications, work readiness skills, and basic remedial math and reading skills.
- Develop presentation and facilitation skills to engage students in meeting program goals.
- Connect frequently with employers and community organizations to market and enrich the program and support participant success.
Benefits
- Low-cost medical, dental, and vision insurance.
- 19 days of paid time off during the first year.
- 11 paid holidays.
- Retirement savings plan with employer match up to 5%.
- Flexible spending accounts.
- Paid short-term disability and voluntary long-term disability.
- Group Term Life and AD&D Insurance.
- Voluntary term life insurance.
- Public Service Loan Forgiveness (PSLF) eligible employer.
- PTO Exchange.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
