Workforce Career Coach

Eckerd Connects • Durham, NC

2d

About The Position

The Workforce Career Coach is the primary point of contact for program participants and others in their circles of influence. The role supports participants’ employment, retention, and transition from the program by meeting regulatory requirements for eligibility, participation, case notes, and follow-up services, and by documenting service needs and activities according to data-management procedures established by program management and funding sources.

The Career Coach recruits participants, identifies and recruits target populations and employers, and seeks employment and educational opportunities for participants completing the program. The coach also delivers training in software applications, work readiness, and basic remedial math and reading skills; develops presentation and facilitation skills to engage students in meeting program goals; and builds connections with employers and community organizations to promote and strengthen the program and participant outcomes. The position includes attending and conducting community activities related to participant development.

Requirements

• High school diploma or equivalent.
• Past experience working with the targeted population.
• At least 3 years of relevant work experience.
• Proficiency with Microsoft Office applications or online database tracking systems.
• Appropriate and valid state driver’s license.
• Ability to meet Eckerd’s auto insurance requirements and drive for business purposes.
• Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

• Related bachelor’s degree from an accredited college or university.

Responsibilities

• Serve as the primary point of contact for participants and others in their circles of influence.
• Meet regulatory requirements for eligibility, participation, case notes, and follow-up services related to employment, retention, and termination.
• Document participant service needs and activities or arrangements for fulfilling them according to data-management procedures established by program management and funding sources.
• Recruit participants for the program and identify and recruit target populations and employers.
• Seek employment and educational opportunities for participants as they complete the program.
• Attend and conduct community activities related to participant development.
• Deliver training in software applications, work readiness skills, and basic remedial math and reading skills.
• Develop presentation and facilitation skills to engage students in meeting program goals.
• Connect frequently with employers and community organizations to market and enrich the program and support participant success.

Benefits

• Low-cost medical, dental, and vision insurance.
• 19 days of paid time off in the first year.
• 11 paid holidays.
• Retirement savings plan with employer match up to 5%.
• Flexible spending accounts.
• Paid short-term disability and voluntary long-term disability.
• Group term life and AD&D insurance.
• Voluntary term life insurance.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• PTO Exchange.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED