Workforce Career Coach

Our Workforce Programs • Monett, MO

23d

About The Position

The Workforce Career Coach serves as the primary point of contact for program participants and others in their circle of influence. The coach ensures regulatory requirements for eligibility, participation, case notes, and follow-up services are met, documenting service needs and the arrangements and activities used to support employment and retention, as well as termination, in accordance with data-management procedures established by program management and funding sources.

The role recruits participants, identifies employment and educational opportunities for participants completing the program, and conducts or attends community activities related to participant development. The Career Coach delivers training in software applications, work readiness, and basic remedial math and reading skills; develops presentation and facilitation skills to engage students in meeting program goals; and builds relationships with employers and community organizations to market and strengthen the program and participant outcomes.

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies. Its workforce programs support career pathways for youth, adults, and dislocated workers, with services that include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. Youth services include development, academic instruction, career and technical education, and access to the 14 WIOA Youth Elements.

Requirements

• High school diploma or equivalent required.
• Three or more years of relevant work experience.
• Past experience working with the targeted population.
• Proficiency with Microsoft Office applications or online database tracking systems.
• Appropriate and valid state driver’s license.
• Must meet Eckerd’s Auto Insurance requirements and be able to drive for business purposes.
• Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

• Related bachelor’s degree from an accredited college or university preferred.

Responsibilities

• Serve as the primary point of contact with participants and others in each participant’s circle of influence.
• Meet regulatory requirements for eligibility, participation, case notes, and follow-up services.
• Document service needs and activities or arrangements for their fulfillment related to employment, retention, and termination, following program and funding-source data-management procedures.
• Recruit participants for the program and identify employment and educational opportunities for participants completing the program.
• Attend and conduct community activities relating to participant development.
• Identify and recruit the target population of clients and employers.
• Deliver skills training in software applications, work readiness, and basic remedial math and reading skills.
• Develop presentation and facilitation skills to engage students in meeting program goals.
• Connect frequently with employers and community organizations to market and enrich the program and support participant success.

Benefits

• Low-cost medical, dental, and vision insurance.
• 19 days of paid time off in the first year.
• 13 paid holidays.
• Retirement savings plan with employer match up to 5%.
• Flexible spending accounts.
• Paid short-term disability and voluntary long-term disability.
• Group Term Life and AD&D Insurance.
• Voluntary term life insurance.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• PTO Exchange.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED