Workforce Advisor (Universal Services)

JEVS Human Services • Philadelphia, PA

4d • Onsite

About The Position

JEVS Human Services is hiring a Workforce Advisor for its Suburban Station CareerLink. The role provides no-cost services to help individuals enter or re-enter the local workforce. The position is full time, 35 hours per week, and is performed on-site at the Suburban Station office. The Workforce Advisor supports customers through case management, job-search planning, skills development, and connections to employment and community resources.

Requirements

• Bachelor’s degree with human service or case management experience preferred; appropriate experience or special training may be substituted for a bachelor’s degree.
• Demonstrated ability to problem solve and collaborate with a variety of customers, including those in the Workforce Initiatives industry.

Nice To Haves

• Bachelor’s degree with human service or case management experience.

Responsibilities

• Network and establish working relationships with personnel at County Assistance Offices, community agencies, mental health and drug and alcohol organizations, and other agencies as needed.
• Provide case management to an assigned caseload, complete case notes, and provide follow-up services regarding employment, retention, and termination.
• Recommend, promote, and schedule Center services for customers.
• Work with the Integrated Job Development Team and its job developers to transition customers to appropriate employment.
• Assist Center customers with welcome, skills, and employment functions.
• Assess customers’ computer proficiency and assist them with registration for JobGateway.
• Advise customers on job finding and skill development to help them become more competitive in the job market.
• Develop a customized job search plan for each assigned job seeker.
• Perform other duties as assigned.

Benefits

• 401(k) with company match
• Tuition assistance for employees with at least one year of service who are enrolled in job-related, accredited degree or certificate-level courses
• Health, dental, and vision coverage
• Paid vacation and sick time
• 10–12 paid holidays per year
• Pre-tax commuter benefits
• Continuing education, professional development opportunities, retreats, and training
• Annual holiday party and office outings
• Wellness workshops and activities and access to the Employee Assistance Program
• Dress-down Fridays
• Employee referral bonus
• Reimbursement of eligible mileage and travel expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level