Advisor/Recruiter - Workforce

Chesapeake College•Wye Mills, MD

About The Position

The Advisor/Recruiter-Workforce recruits, advises, and enrolls students in Chesapeake College Workforce programs. The position works with college faculty and staff, local education personnel, civic and religious organizations, and area businesses to provide information and advising to prospective students. It keeps current with relevant policies, procedures, and services; supports a diverse student population through case management; and maintains student records and files in CRM, Colleague, and Advisor Trac. The role also collaborates with administrators, colleagues, and faculty on initiatives and practices to support student recruitment and enrollment. The Advisor/Recruiter provides online and in-person advisement to new and returning skilled trades students, helps students understand industry requirements and education pathways, and promotes workforce-aligned careers that meet regional labor market needs. The position includes recruitment and advising events, outreach and regular communication with prospective students, and coordination with campus partners on enrollment information and data. Regular office hours are maintained for student interaction and advising.

Requirements

Bachelor’s degree in counseling, education, psychology, or a related field.
Previous experience in recruitment and advising.
Demonstrated track record of providing exceptional customer service.
Strong organizational skills and ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
Ability to maintain confidentiality and exercise professional judgment.
Ability to work independently and contribute effectively to a team environment, including with limited supervision.
Ability to travel and occasionally work evenings and/or weekends.
Strong attention to detail and follow-through on student inquiries and tasks.
Demonstrated leadership, interpersonal, presentation, verbal, and written communication skills.
Demonstrated organizational and analytical abilities.
Ability to relate to diverse groups of students, faculty, staff, and external constituencies.
Proficiency with emerging technologies and willingness to learn new computer applications and programs.
Ability to work with a diverse population.
Ability to assist students in developing personal and academic plans to bolster their chances of academic success.
Regular local travel is required.

Nice To Haves

Ability to speak fluent Spanish.

Responsibilities

Serve as a member of the Enrollment & Advising team.
Provide recruitment, advising, and enrollment information to prospects, students, and staff through direct and technological means.
Collaborate with internal partners to develop, coordinate, and implement procedures and activities to recruit and enroll students in workforce programs.
Participate in recruitment, advising, and enrollment activities, including information sessions, career nights, community events, and related activities.
Visit high schools, civic and religious organizations, businesses, and agencies as part of student recruitment efforts.
Advise students on selecting appropriate programs of study and planning course sequences.
Connect students with faculty, program directors, and appropriate campus resources.
Respond promptly and professionally to student questions and concerns.
Monitor prospective student inquiries received through the website and other sources.
Manage, track, and document outcomes for leads to ensure timely follow-up and communication.
Maintain communication with prospective students to support enrollment.
Collaborate with IT, IR, and the Director of Admissions to provide event and enrollment data statistics.
Provide information about tuition, fees, payment plans, and payment procedures.
Support students in completing enrollment- and funding-related forms and documentation.
Coordinate with business office and financial aid personnel as appropriate.
Follow up on scheduled appointments and student action items as needed.
Use Colleague, Advisor Trac, and Microsoft Office Suite to communicate, track, and report leads and student interactions.
Use social media to target audiences, recruit students, and market events.
Maintain regular, posted office hours for planned student interaction and advising.
Provide online and in-person academic advisement for new and returning skilled trades students.
Participate in career/workforce professional development.
Help students understand industry requirements, credentials, certifications, and educational pathways.
Promote workforce-aligned career pathways that meet regional labor market needs.