Workflow & Training Associate
Privia Health•Remote, USA
•Hybrid
About The Position
We are recruiting a Workflow & Training Associate to join our rapidly growing Practice Integration team. This hybrid role blends training and workflow design. The ideal candidate will be responsible for supporting training and workflow configuration in both new and existing markets.
Requirements
- Bachelor’s degree required
- 0-3 years in an Ambulatory EHR environment
- Tech savvy
- Must comply with HIPAA rules and regulations
Nice To Haves
- Knowledge of athenahealth’s suite of tools preferred
- Previous healthcare operations experience preferred; working with physicians and medical group staff preferred
Responsibilities
- Deliver pre-live training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiatives.
- Lead onsite and virtual training events for existing market and new market implementations
- Communicate and teach Privia's best practices when appropriate.
- Assist in the development of web-based eLearnings and knowledge library
- Conduct training sessions for key stakeholders and end users
- Assist in efforts to improve or redesign the training program at the national level
- Create and report on KPI trends and performance, highlight key insights and strategize on opportunities to improve end user efficiency.
- Create and maintain athenaOne best practice guides and resources
- Acts as a SME for Privia Health’s technology platform and workflows and liaison to other Privia stakeholders
Benefits
- medical
- dental
- vision
- life insurance
- pet insurance
- 401K
- paid time off
- other wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
