Workflow Manager

US Federal Solutions•Washington, VA

10h•Onsite

About The Position

US Federal Solutions is seeking a detail-oriented and highly organized Workflow Manager (TMT Coordinator) to support the Office of the Assistant Secretary of the Air Force for Manpower and Reserve Affairs (SAF/MR). This role is central to maintaining operational discipline across the organization. You will manage the flow of taskings, correspondence, and executive communications, ensuring that leadership priorities are executed on time, with precision, and in full compliance with Air Force standards. If you thrive in a fast-paced headquarters environment and are known for keeping teams aligned, deadlines on track, and deliverables clean and accurate, this role will put you at the center of mission execution.

Requirements

4+ years of experience in workflow management, executive support, or administrative operations within a federal or DoD environment
AS Degree or higher
Active SECRET CLEARANCE REQUIRED
Experience managing tasking systems such as TMT or similar workflow tools
Strong knowledge of Air Force or DoD correspondence standards
Exceptional attention to detail with strong organizational and time management skills
Proficiency with Microsoft Office Suite and SharePoint
Experience supporting Headquarters Air Force or senior-level leadership offices
Familiarity with records management systems (e.g., AFRIMS)
Experience preparing executive-level briefings and status reports
Ability to operate effectively in high-tempo, deadline-driven environments

Responsibilities

Serve as the primary administrator for the Task Management Tool (TMT), managing the intake, routing, tracking, and closure of all organizational taskings
Monitor incoming actions daily and ensure all tasks are assigned within 24 hours to the appropriate directorates or external stakeholders
Maintain full visibility of task status, proactively identifying risks to deadlines and coordinating follow-ups to ensure on-time completion
Compile and distribute weekly task summaries (Mondays) and develop executive status briefings (Fridays) for leadership review
Draft, format, and prepare official correspondence, reports, memorandums, and presentations in accordance with Air Force standards (AFH 33-337, Tongue and Quill)
Conduct rigorous quality control reviews to ensure all materials are accurate, properly formatted, and ready for senior leader signature
Manage the end-to-end lifecycle of correspondence, including tracking, coordination, and final distribution
Track all assigned actions and correspondence to ensure 100% compliance with suspense dates
Maintain accurate records within approved systems of record, ensuring transparency and accountability across the organization
Coordinate with stakeholders to resolve delays and maintain workflow continuity
Support records management in accordance with AFI 33-322, maintaining file plans and ensuring proper classification and disposition of records
Assist with electronic records filing and provide guidance to staff on records management practices
Deliver periodic training and support to records custodians to ensure compliance and consistency
Manage and maintain SAF/MR SharePoint and Air Force Portal sites, ensuring content is current, accurate, and well-organized
Post and update materials within established timelines, typically within one business day of receipt
Conduct regular site reviews to archive outdated content and identify issues such as broken links