Workflow Engineer

Quest Diagnostics•Cincinnati, OH

19h•Remote

About The Position

This position is responsible for assisting with the design and deployment of customized Quanum Enterprise Content Management (ECM) business process automation solutions, achieving our customer’s unique process improvement objectives. This includes working through the full development life cycle including analysis, specification, design, development, testing, implementation and support. The Workflow Consultant must be able to learn technologies and business issues / resolutions quickly, make business recommendations that fit customer needs, and work to deliver and support the business process automation solution in a timely, professional manner. The Workflow Consultant participates in cross-functional teams, supporting several concurrent projects and provides second-tier support to the Quanum ECM support area. This is a remote opportunity.

Requirements

2+ years’ experience as a developer or QA engineer in the software industry
Healthcare experience or vendor experience focused on enterprise healthcare applications
Perform job duties with frequent interruptions or distractions
Adjust priorities quickly as circumstances dictate.
Ability to interact professionally with colleagues and/or customers for different purposes in different contexts.
Maintain composure under pressure
Performs a variety of duties, often changing from one task to another
Ability to comprehend and follow verbal or written instructions
Using effective verbal communication
Using effective written communication
Superior listening and problem resolution skills
Ability to handle multiple priorities simultaneously
Ability to use Microsoft Office products – Visio, Word, Excel, PowerPoint
Self-directed, with considerable initiative
Ability to communicate orally or in written form effectively with co-workers, departments, preferably customers and vendors
Strong organizational and prioritization skills
Creative design skills for visualizing new workflow processes
Employee must have the ability to operate an automobile; driver’s license and proper insurance are required.
Ability and willingness to travel up to 10%

Nice To Haves

Familiarity with SQL, Relational Databases, Java, JavaScript, and/or UNIX Shell

Responsibilities

Perform current state and future state operational analysis, which is used to assist in building the customer’s business processes, consistent with Quanum Enterprise Content Management (EDM) System functionality.
Design, develop, and deploy Quanum ECM business automation solutions to customers which include, but are not limited to the following: Workflow maps using the Quanum ECS workflow toolkit, intelligent eForms using OpenText Liquid Office Form Designer, Business Process Management workflows using OpenText Liquid Office Suite, Intelligent Data Capture, Scanning batch classes, UNIX shell and Perl scripts
Prepare supporting documentation on the Quanum ECS workflow features and functionality, Intelligent eForms, and the BPM solution
Participate in internal process improvement and design initiatives

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness® healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities