Workers’ Compensation Manager

SGS • Redmond, WA

7d • $90,000 - $110,000

About The Position

SGS is seeking an experienced Workers’ Compensation Manager to develop and implement a consistent global approach to workers’ compensation and injury management for a customer with activities in many countries. The role will advise the Occupational Health and Safety team during a global RFP for a workers’ compensation case management supplier and manage the selected provider after implementation. The successful candidate will bring deep U.S. workers’ compensation expertise, experience in a multinational organization, and the ability to standardize programs across countries where practical. The position is part of the North America team, with significant responsibility for global workers’ compensation operations.

The salary range is $90,000–$110,000, dependent on experience. Benefits include participation in company benefit programs coincident with or following the first of the month in which the employee is hired, immediate eligibility to participate in the Company’s 401K Retirement Plan, ten vacation days, four annual floating holidays, seven paid company-observed holidays, and sick-time accrual.

Requirements

• At least 8 years of workers’ compensation program management experience.
• Significant experience managing workers’ compensation claims, case management vendors, and return-to-work programs.
• Deep knowledge of U.S. workers’ compensation programs and regulatory requirements.
• Experience working within a multinational organization or supporting global workers’ compensation programs.
• Experience developing policies, governance structures, and operating frameworks for injury management programs.
• Experience leading vendor selection, procurement support, implementation, and supplier performance management.
• Strong supplier, contract, and relationship management capabilities.
• Ability to evaluate program performance through claims data, metrics, trend analysis, and reporting.
• Strong consulting and advisory skills, with the ability to influence stakeholders across functions and regions.
• Excellent program management, process improvement, and executive-level communication skills.

Nice To Haves

• International workers’ compensation experience is preferred.
• Significant U.S. workers’ compensation experience within a multinational organization may also be considered.
• Experience supporting a high-technology organization is preferred but not required.

Responsibilities

• Develop a consistent global strategy and operating approach for workers’ compensation programs.
• Advise and support the Occupational Health and Safety team during a global RFP for a workers’ compensation case management supplier.
• Support supplier requirements, evaluation, selection, procurement, and implementation activities.
• Manage the selected supplier, including performance, service quality, relationships, and ongoing program improvements.
• Establish policies, governance structures, and operational processes that promote global consistency while accommodating country-specific requirements.
• Oversee workers’ compensation claims, case management, and return-to-work practices.
• Analyze claims data, program costs, and performance trends to identify opportunities to improve outcomes.
• Advise senior leaders on workers’ compensation, disability management, and employee recovery programs.
• Partner with internal stakeholders and external claims administrators, case management providers, insurers, and brokers.

Benefits

• Company benefit programs, available coincident with or following the first of the month in which the employee is hired.
• Immediate eligibility to participate in the Company’s 401K Retirement Plan.
• Ten vacation days.
• Four floating holidays annually.
• Seven paid company-observed holidays.
• Sick-time accrual.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed