Workday Workforce Management Administrator

Marathon Health
•$90,000 - $115,000

About The Position

The Workday Workforce Management Administrator is Marathon Health's functional subject matter expert for Workday Scheduling, Time & Attendance, and Absence. The role ensures these modules are configured, optimized, scalable, and aligned with business needs across the health center workforce. It combines Workday functional expertise with business process design, analytics, and continuous improvement to provide leaders and teammates with accurate, efficient, and compliant time capture, scheduling, and absence management. The Administrator configures, administers, tests, troubleshoots, and enhances the Scheduling, Time & Attendance, and Absence modules. The role partners closely with Payroll, HRIS, People Experience, and Legal/Compliance to keep processes connected, compliant, and effective. It also supports release management, reporting and analytics, AI enablement, documentation, knowledge resources, and long-term system optimization.

Requirements

  • Bachelor's degree in Human Resources, Information Systems, Business, or a related field, and at least three years of hands-on experience configuring and administering Workday Scheduling, Time & Attendance, and/or Absence modules; an equivalent combination of education and experience is also accepted.
  • Demonstrated experience implementing, configuring, and optimizing Workday functionality, rather than solely providing end-user support.
  • Experience supporting Workday business process configuration and testing.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
  • Ability to manage multiple priorities while maintaining accuracy and attention to detail.

Nice To Haves

  • Current Workday Time Tracking and/or Absence Certification; equivalent experience will be considered.
  • Working knowledge of wage and hour, FLSA, and leave/absence regulations.
  • Healthcare or multi-state employer experience.
  • Experience with AI tools, including Microsoft Copilot and Anthropic Claude.
  • Experience with additional AI tools and AI agents.

Responsibilities

  • Serve as the functional subject matter expert for Workday Scheduling, Time & Attendance, and Absence modules.
  • Configure, test, implement, and maintain time calculations, time entry templates, work schedules, schedule tags, accrual rules, absence plans, and eligibility rules.
  • Configure business processes, notifications, security impacts, validations, and system functionality to meet organizational requirements.
  • Optimize Scheduling, Time & Attendance, and Absence functionality to improve user experience, efficiency, reporting, and adoption.
  • Maintain documentation for system configurations, business processes, and change history.
  • Troubleshoot system issues and provide functional support for time, attendance, absence, and scheduling processes.
  • Own Jira tickets and Workday cases involving investigation or configuration changes for Scheduling, Time & Attendance, and Absence.
  • Support compliance with wage and hour regulations, FLSA, and applicable state and local leave, sick time, and overtime requirements through system configuration.
  • Review Workday feature releases, assess impacts to the relevant modules, and recommend new capabilities that could improve processes and user experience.
  • Develop and execute testing strategies, including regression testing, for Workday updates, enhancements, and new functionality.
  • Partner with Payroll to support accurate time capture, time calculations, and pay-impacting configurations.
  • Configure and maintain scheduling functionality that supports staffing across health center and virtual care operations.
  • Administer absence plans, accrual calculations, and leave-of-absence tracking, ensuring accuracy and compliance.
  • Collaborate with HRIS, Payroll, and Legal/Compliance on leave policy administration and related configuration changes.
  • Support annual and ongoing time, attendance, and absence processes, including audits and open-enrollment-related configuration.
  • Develop reporting solutions that provide leaders and stakeholders with insights into time, attendance, absence, and scheduling data.
  • Monitor data quality and identify discrepancies, trends, and improvement opportunities.
  • Build and maintain dashboards tracking metrics such as overtime, absence utilization, and schedule adherence.
  • Use AI capabilities in Workday and approved enterprise technologies to improve productivity, reporting, documentation, and user experience.
  • Stay current on HR technology, AI capabilities, and Workday innovations and recommend future enhancements.
  • Develop and maintain job aids, system documentation, process guides, and knowledge resources for the relevant modules.
  • Maintain SharePoint or other knowledge repositories so resources remain current and accessible.
  • Identify opportunities to simplify, automate, and improve time, attendance, absence, and scheduling processes using Workday functionality.
  • Evaluate processes and recommend technology-enabled improvements that increase efficiency and scalability.
  • Contribute to long-term Workday roadmap planning and system optimization.
  • Maintain high standards of data integrity, governance, and operational excellence.
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