WORKDAY TECHNICAL ANALYST II

Moffitt Cancer Center

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About The Position

The Workday Technical Analyst II is a member of Moffitt Cancer Center’s Enterprise Applications team and serves as the first escalation point for unresolved technical issues from the Service Center. The position handles complex Workday troubleshooting and issue resolution, responds to integration-related inquiries, and evaluates the impact of cross-functional configuration requests to ensure they align with system governance and operational best practices. The role requires strong analytical and problem-solving skills, knowledge of multiple ERP and Workday modules, and the ability to assess technical dependencies while collaborating across teams. It also owns and maintains the enterprise-wide report catalog, ensuring reports remain functional after Workday and system updates. The analyst periodically audits reports for usage, accuracy, and relevance and recommends updates or decommissioning as appropriate. This is not a contract position. The posting describes long-term career growth and benefits, and emphasizes contributing to the continued evolution of Moffitt’s Workday ecosystem.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Business, or a related field.
At least 3 years of experience supporting and configuring enterprise systems such as Lawson, PeopleSoft, or Workday.
Expertise in multiple modules such as HCM, Payroll, Finance, and Supply Chain.
Experience troubleshooting integrations and cross-functional configurations.
Excellent analytical and problem-solving skills.
Experience developing reports and dashboards.
Workday certification in Platform Administration or HCM, Finance, or Supply Chain is required within 9 months of hire.

Responsibilities

Serve as the escalation point for unresolved technical issues from the Service Center.
Troubleshoot and resolve complex Workday issues involving business processes, tenant settings, calculated fields, reporting, and advanced tools such as Studio and BIRT.
Review and assess the impact of configuration change requests from business units, especially changes affecting multiple functional areas or falling outside safe zones.
Maintain documentation of complex issues, resolutions, and configuration decisions.
Migrate configuration resolutions from lower development tenants to Production.
Ensure compliance with internal change management and governance processes.
Collaborate with the Integrations team to resolve cross-functional issues and ensure seamless data flow between Workday and external systems.
Support business leads in testing and validating Workday updates, patches, configuration changes, and new technology.
Own and maintain the integrity of the enterprise-wide report catalog.
Ensure reports remain functional following Workday and system updates.
Periodically audit reports for usage, accuracy, and relevance, and recommend updates or decommissioning where appropriate.