IT Workday Analyst II

Riverside Hospital • Newport News, VA

1d • Remote

About The Position

The IT Workday Analyst II reports to the Manager of Financial Systems in Riverside Health System’s Information Systems Department. The analyst provides ongoing systems support, manages requests, contributes to project management, and uses an understanding of customer business needs to address business issues and processes. Responsibilities include application support, troubleshooting, data analysis and manipulation, programming, maintaining application tables, and developing and executing test plans.

Requirements

• High school diploma or GED.
• At least 2 years of experience with enterprise systems such as Workday or Kronos.
• Strong communication skills and ability to work effectively with team members and customers throughout the health system.
• Strong technical skills.
• Ability to quickly learn and understand customer business needs and processes, and distinguish process issues from technical issues requiring automation.

Nice To Haves

• Bachelor’s degree in Business Administration, Computer Science, Finance, Information Technology, or another related field.
• Workday security experience.
• Technical experience with relational databases, SQL, SQLPlus, Access, Excel, Word, Unix, Java, scripting languages, Crystal reporting, Python, JSON, API calls, or Oracle database administration.

Responsibilities

• Assist with financial system audits and maintain controls and documentation for compliance.
• Ensure implemented software and modifications are tested and approved by customers, communicated to affected parties, and carried through implementation while minimizing problems and delays.
• Gather and document functional and technical reporting and integration requirements, and translate them into reporting and integration solutions.
• Create and maintain Workday security roles; evaluate relationships among security roles, business process definitions, and data objects.
• Collaborate with end users to configure and implement new features and system changes.
• Maintain the Financial team’s trouble-ticketing system and ensure tickets receive timely responses.
• Troubleshoot system and technology issues.
• Provide ongoing systems support, complete requests, and assist with project management tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED