Workday HCM AMS Manager, Vice President

State Street•Burlington, MA
•$110,000 - $188,750

About The Position

State Street is seeking a hands-on and strategic manager to lead its Workday HCM AMS team. The role combines people leadership with direct Workday configuration responsibilities, supporting and enhancing Workday HCM modules while balancing risk, operational excellence, and stakeholder collaboration. The successful candidate will drive system improvements and mentor a high-performing team. The position leads, coaches, and develops Workday AMS specialists; manages team workloads, performance reviews, and development plans; and promotes accountability, collaboration, and continuous improvement. It also performs hands-on implementation and configuration across Workday HCM modules, translates business requirements into scalable solutions, and troubleshoots system issues. The manager partners with HR, IT, and business stakeholders, serves as a Workday subject matter expert and escalation point, maintains documentation and configuration governance, ensures compliance with data privacy, security, and audit requirements, and leads testing and deployment of Workday releases and enhancements.

Requirements

  • Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field.
  • 7+ years of hands-on Workday HCM configuration experience.
  • 2+ years in a leadership or managerial role.
  • Expertise in Workday HCM modules, including Core HR, Compensation, Talent, Recruiting, Security, and Reporting.
  • Strong analytical, problem-solving, and communication skills.
  • Excellent stakeholder management and collaboration skills.

Nice To Haves

  • Workday certifications in relevant HCM modules.
  • Proficiency in Workday reporting, calculated fields, and EIBs.
  • Strong leadership and organizational skills.
  • Experience with change management and user training.

Responsibilities

  • Lead, coach, and develop a team of Workday AMS specialists.
  • Promote a culture of accountability, collaboration, and continuous improvement.
  • Manage workload distribution, performance reviews, and team development plans.
  • Perform hands-on implementation and configuration across Workday HCM modules, including Core HR, Compensation, Talent, and Recruiting.
  • Analyze business requirements and translate them into scalable Workday solutions.
  • Troubleshoot and resolve system issues, ensuring timely and accurate support.
  • Partner with HR, IT, and business stakeholders to understand needs and deliver effective solutions.
  • Serve as a subject matter expert and escalation point for Workday-related inquiries.
  • Maintain documentation, configuration standards, and governance protocols.
  • Ensure compliance with data privacy, security, and audit requirements.
  • Lead testing and deployment of Workday releases and enhancements.

Benefits

  • 401(k) retirement savings plan with company match.
  • Basic life, medical, dental, vision, long-term disability, and optional insurance coverage.
  • Paid time off, including vacation, sick leave, short-term disability, and leave for family care responsibilities.
  • Access to an Employee Assistance Program.
  • Eligibility for annual performance-based awards, excluding certain sales roles subject to sales incentive plans.
  • Eligibility for certain tax-advantaged savings plans.
  • Inclusive development opportunities.
  • Flexible work-life support.
  • Paid volunteer days.
  • Employee networks.
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