Workday Administrator

Multnomah County•Portland, OR

1d•Hybrid

About The Position

Multnomah County is seeking a Workday Administrator for its collaborative HR Workday Team, which provides strategic, technical, and operational leadership for the County’s Human Capital Management (HCM) system. The team develops, maintains, troubleshoots, and enhances Workday HCM functionality in collaboration with County functional subject matter experts, supporting an effective, efficient, and innovative enterprise resource planning system. Only current HR staff members on teams participating in HR Shared Services are eligible to apply through the employee portal; former employees on an active recall list may apply through this site. This salaried, non-represented position is in the Department of County Management. It is eligible for overtime. The regular schedule is Monday through Friday, with some possible flexibility in daily start and end times; a 9/80 schedule may be an option. The role is currently designated as routine telework, with a planned transition to a hybrid schedule requiring three in-office days no later than July 1, 2027. Employees must reside in Oregon or Washington. The listed work location is the Multnomah Building in Portland, Oregon. The position may be subject to reassignment during community emergencies to support critical public needs. The recruitment may also be used to fill full-time, part-time, temporary, limited-duration, or on-call positions.

Requirements

Bachelor’s degree, or equivalent experience in place of a degree.
At least 3 years of Workday HCM configuration and administration experience, or experience with comparable enterprise HCM platforms.
Experience in one or more of the following areas: Core HCM, Payroll, Recruiting, Compensation, Time Tracking, Absence Management, Benefits, Talent, Performance, Help, or Learning.
Familiarity with employee experience products such as Workday Help, Journeys, and/or Workday Extend.
Ability to independently build and troubleshoot the business process framework, tenant configuration, condition rules, eligibility criteria, and complex calculated fields.

Nice To Haves

Experience with HRIS systems in a union environment and collective bargaining agreements.
Experience in public service or a similar government sector.
Project management experience.
Ability to translate complex business and policy requirements into clean system architecture and explain technical constraints to non-technical HR leaders.
Experience writing reports and analyzing complex data sets.
Experience building, validating, and executing mass data uploads (EIBs).
Experience with ticketing platforms such as ServiceNow or Workday Help Case Management.
Experience managing release cycles, including testing and analysis.

Responsibilities

Make Workday configuration changes, including business processes, validations, conditional calculations, eligibility rules, updates, and new functionality.
Build reports and create and load EIBs as needed.
Provide timely system support and troubleshoot HCM Core and other areas of expertise; ensure issues are resolved while communicating with customers and stakeholders through ServiceNow and other channels.
Develop test plans and scripts for each release and configuration change.
Create and update documentation for business requirements, system configuration, and training.
Perform regular data audits to ensure HR data accuracy and consistency.
Analyze federal, state, and local laws, regulations, policies, and procedures to ensure compliance.
Stay current on Workday features and updates; proactively share information and recommendations with stakeholders about functionality changes, enhancements, and known issues.
Lead or participate in high-priority projects with cross-functional teams to improve processes and make use of new Workday functionality.