Workato Administrator (Remote)

Rula•,

7d•$108,000 - $125,400•Remote

About The Position

Rula is hiring a Workato Administrator to own the automation connecting the company’s systems, including Salesforce, Zendesk, and tools used by operations teams. The role focuses on building automations that reduce manual work, investigating and preventing integration failures, and identifying processes that can be made more efficient and reliable. The administrator will collaborate with Technical Program Managers, Salesforce Administrators, and developers on the Business Systems team, with ownership of the platform and the opportunity to shape how automation is used across the company.

Requirements

At least 2 years of hands-on experience building and maintaining enterprise integrations in Workato or a comparable platform, such as MuleSoft, Boomi, or Tray.io.
Direct experience administering Salesforce or serving as the primary integration owner in close partnership with a Salesforce team.
Hands-on experience troubleshooting production integration failures, diagnosing root causes, and building robust error handling and monitoring.
Working knowledge of REST APIs, JSON, webhooks, authentication mechanisms, and external ID matching between disparate systems.
A proven track record of identifying manual or inefficient operational processes and delivering automated solutions with measurable results.

Nice To Haves

Official Workato Certification.
Prior experience as the sole or primary administrator owning an enterprise integration platform.
A strong data architecture foundation, including defining and enforcing system-of-record boundaries across integrated systems.
A self-directed mindset and demonstrated ability to own and drive a platform with minimal day-to-day supervision.
Strong familiarity with Salesforce data architecture, including standard and custom objects, relationships, and external lookup keys.

Responsibilities

Build and maintain automations that reduce manual work for operations teams.
Investigate production integration failures, diagnose root causes, and ensure failures are visible going forward.
Identify processes that are unnecessarily expensive or fragile and improve them through automation.
Own and administer the Workato platform.
Work with Technical Program Managers, Salesforce Administrators, and developers on the Business Systems team.

Benefits

Remote work environment with working hours intended to support work-life balance.
Pay-range transparency regardless of U.S. location.
Medical, dental, vision, life, and disability benefits, plus FSA/HSA.
Access to a 401(k) plan.
Generous time-off policies, including two company-wide shutdown weeks each year for most employees.
Paid parental leave for birthing, non-birthing, adopting, and fostering parents.
Employee Assistance Program supporting mental and physical health.
Quarterly department stipend for team-building activities or in-person gatherings.
Community and employee resource groups.
New-hire home office stipend and a $50 monthly stipend toward internet or cell phone expenses.
Year-round wellness initiatives and a $50 monthly wellness stipend.