Work Methods & Procedures Specialist, Senior

Pacific Gas And Electric Company•Oakland, CA

1d•$102,000 - $162,000•Hybrid

About The Position

The Work Methods & Procedures Specialist, Senior supports IT Field Operations through work methods, technical support, quality control, human error analysis and investigation, and training. The role develops, designs, and maintains guidance documents that support telecommunications field work. This is a hybrid position involving work from a remote office and the assigned work location, with travel to other locations across the PG&E Service Territory based on business needs. The assigned work location is negotiable and must be within the PG&E Service Territory. The stated salary range is $102,000–$162,000 in the Bay Area; the posting notes that the expected range is around the minimum and midpoint, $102,000–$132,000. The position is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Requirements

High school diploma or GED.
Eight years of industry experience in electric or telecommunications.

Nice To Haves

Associate degree or equivalent experience.
Ability to travel within the PG&E Service Territory based on assignment and location.
Two years of experience with Microsoft Office applications, including Access, Excel, OneNote, Outlook, PowerPoint, Publisher, SharePoint, and Word.
Record of completing Guidance Document Author training.
Industry-recognized training certification or equivalent experience.

Responsibilities

Collaborate with teams and leadership to address issues and support operational initiatives.
Provide technical expertise, historical context, industry standards, and regulatory guidance to enhance safety, productivity, and performance.
Lead the development, review, and maintenance of guidance documentation.
Identify improvement opportunities and lead efforts to implement solutions, providing actionable recommendations to leadership.
Support the development and delivery of training programs.