Work Methods & Procedures Specialist, Senior
PG&E•Oakland, CA
•Hybrid
About The Position
Supports IT Field Operations by providing work methods, technical support, quality control, human error analysis and investigation, and training. Develops, designs, and maintains guidance documents that support telecommunications field work. This is a hybrid position requiring work from a remote office and the assigned work location, with travel to other locations across the PG&E Service Territory based on business needs. The assigned work location is negotiable and must be within the PG&E Service Territory.
Requirements
- High school diploma or GED.
- At least 8 years of industry experience in electric or telecommunications.
Nice To Haves
- Associate degree or equivalent experience.
- Ability to travel within the PG&E Service Territory based on assignment and location.
- Experience with Microsoft Office applications, including Access, Excel, OneNote, Outlook, PowerPoint, Publisher, SharePoint, and Word.
- Two years of Record of Guidance Document Author training completion.
- Industry-recognized training certification or equivalent experience.
Responsibilities
- Collaborate with teams and leadership to address issues and support operational initiatives.
- Provide technical expertise, historical context, industry standards, and regulatory guidance to enhance safety, productivity, and performance.
- Lead the development, review, and maintenance of guidance documentation.
- Identify improvement opportunities and lead efforts to implement solutions, providing actionable recommendations to leadership.
- Support the development and delivery of training programs.
Benefits
- Eligible to participate in PG&E’s discretionary incentive compensation programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
