Work Intake- Imaging/Indexing Assoc. 3rd Shift
The Millennium Group•Charlotte, NC
•$18 - $18
About The Position
The Work Intake- Imaging/Indexing Associate performs document imaging, indexing, and research tasks. The role processes physical mail and electronic documents, prepares and scans documents, verifies image quality, updates extracted data, assigns processing IDs, and routes documents for downstream processing. It also involves locating customer accounts and contracts in multiple systems and reviewing account notes to determine document routing. The schedule is Sunday through Thursday, 11:00 PM to 8:00 AM.
Requirements
- High school diploma or equivalent.
- Full proficiency in using Microsoft tools.
- Ability to use multiple screens to navigate multiple systems and windows concurrently.
- Typing speed of 55 WPM.
- Good written and verbal communication skills.
- Comfort working in a fast-paced environment and under deadlines.
- Strong attention to detail.
- Ability to lift up to 50 pounds.
Nice To Haves
- Prior experience in document processing, data entry, or administrative services.
Responsibilities
- Open mail using electronic and manual opening devices.
- Identify envelope contents as processable or not processable.
- Prepare processable documents for scanning, put pages in the correct order, insert administrative sheets as needed, identify originals or copies, and complete batch cover sheets.
- Scan documents into the company workflow system using a desktop scanner, ensure images are clear and all pages are captured, and release documents into the workflow system.
- Store documents in batch boxes by date and batch number.
- Audit batch boxes for errors before securing destruction.
- Prepare electronic documents for downstream processing.
- Compare electronic images with extracted data and correct, add, or delete data as needed.
- Identify and assign the correct work processing ID and release documents for downstream processing.
- Locate customer accounts and contracts in multiple systems using customer-provided personal identifiers.
- Read account and contract notes to determine where documents should be routed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
