Work Intake- Imaging/Indexing Assoc. 3rd Shift

The Millennium Group • Charlotte, NC

5d

About The Position

The Millennium Group (TMG), a business process outsourcing firm providing print, mail, document scanning, reception, and related office support services, is seeking a motivated team player for a work intake imaging and indexing role. The position handles mail and documents through imaging, indexing, and research workflows. The stated schedule is Sunday through Thursday, 11:00 PM to 8:00 AM.

Requirements

• High school diploma or equivalent.
• Full proficiency using the specified Microsoft tools; the posting does not name the tools.
• Ability to use multiple screens to navigate multiple systems and windows concurrently.
• Typing speed of 55 words per minute.
• Good written and verbal communication skills.
• Comfort working in a fast-paced environment and under deadlines.
• Strong attention to detail.
• Ability to lift up to 50 pounds.

Nice To Haves

• Prior experience in document processing, data entry, or administrative services.

Responsibilities

• Open mail using electronic and manual opening devices.
• Identify envelope contents as processable or not processable.
• Prepare processable documents for scanning, including arranging pages in the correct order, inserting administrative sheets as needed, identifying originals or copies, and completing batch cover sheets.
• Scan documents into the company workflow system using a desktop scanner and verify that images are clear and all pages are captured.
• Release documents into the workflow system.
• Store documents in batch boxes by date and batch number.
• Audit batch boxes for errors before securing them for destruction.
• Prepare electronic documents for downstream processing.
• Compare electronic images with extracted data and correct, add, or delete data as needed.
• Identify and assign the correct work processing ID.
• Release documents for downstream processing.
• Locate customer accounts and contracts in multiple systems using customer-provided personal identifiers.
• Review account and contract notes to determine where documents should be routed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED