Work Control Specialist I

CBRE Government & Defense Services • Sierra Vista, AZ

3d

About The Position

The Work Control Specialist I reviews, processes, and maintains daily timesheets, service requests, and work orders to support facility operations. The role ensures accurate data entry and reporting in the General Fund Enterprise Business System (GFEBS) and Maximo, coordinates service requests with field crews, maintains employee and work order records, and supports consistency between contractor and government reporting systems.

The position provides administrative and operational coordination, including dispatching work orders, communicating with crews, reviewing records for discrepancies, and maintaining current employee roster information. The specialist must complete required GFEBS training and certifications and, after achieving proficiency and obtaining the appropriate training or certifications, transition to the Work Control Specialist II position. Other duties may be assigned.

The role involves working indoors and outdoors as needed, performing physical activities throughout an eight-hour workday, and traveling between designated work locations in a company vehicle when necessary. The position is subject to company, government, and installation-specific security and safety requirements. Due to federal contract compliance requirements, the role may be filled by U.S. Persons only.

Requirements

• At least two years of administrative support or related experience.
• Proficient typing, data entry, and general computer skills, with strong attention to accuracy and detail.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Basic mathematical skills and professional telephone etiquette.
• Strong written and verbal communication skills, including the ability to read, write, and communicate effectively in English.
• Ability to work independently with minimal supervision while managing multiple administrative responsibilities.
• Strong organizational, time-management, and problem-solving skills.
• Ability to review records, identify discrepancies, and maintain accurate information across multiple systems.
• Ability to obtain and maintain the security clearance or background investigation required for the position.
• High school diploma or equivalent.
• Valid driver's license and an insurable driving record.
• Ability to complete required GFEBS training and obtain applicable certifications for progression to Work Control Specialist II.
• Successfully complete a company background check and pre-employment drug screening.
• Possess or be able to obtain a National Agency Check with Inquiries (NACI), or the applicable government-required background investigation.
• Be eligible to obtain and maintain access to Fort Huachuca, Arizona.
• Comply with applicable company, government, and installation-specific security and safety requirements.
• Be a U.S. Person, as required by the federal contract; this includes U.S. citizens, U.S. nationals, lawful permanent residents, people granted refugee status in the United States, and people granted asylum in the United States.

Responsibilities

• Review daily service-crew timesheets for accuracy, completeness, and consistency before entering information into GFEBS and Maximo.
• Receive, document, process, and distribute customer service requests and work orders to the appropriate maintenance and service crews.
• Record service request details, including customer information, location, equipment needing repair, and services to be performed.
• Dispatch work orders and communicate assignments, updates, and special instructions to mobile crews and other departments by telephone or radio.
• Maintain accurate records of service calls, work orders, employee timesheets, and related operational activities.
• Review timesheets for discrepancies and make corrections to support accurate reporting and data integrity.
• Maintain and update employee roster information in GFEBS and Maximo.
• Coordinate with administrative personnel and operational teams to keep contractor and government reporting information consistent.
• Provide administrative support through data entry, documentation, recordkeeping, and coordination of daily operational activities.
• Complete required GFEBS training and certifications to develop proficiency in work control processes and systems.
• Transition to Work Control Specialist II after achieving position proficiency and obtaining the appropriate GFEBS certifications or training.
• Perform other duties and responsibilities as assigned.

Benefits

• Eligible employees may receive medical coverage, well-being programs, financial planning resources, and short-term incentive opportunities, subject to applicable plan terms and eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED