Women's Health Clinical Account Specialist - Pittsburgh South

Organon • Plymouth Meeting, PA

6d • $85,000 - $144,100

About The Position

The Women’s Health Clinical Account Specialist (WHCAS) supports customers by providing clinical information about the company’s products, education, and clinical training programs. The role addresses customer needs and helps providers and health systems meet patient goals. As a customer-facing team member, the specialist partners with customers to identify needs, educate stakeholders, and drive results aligned with the company’s mission and goals.

The specialist is the primary point of contact for a range of customers within an assigned geography. Customers include healthcare providers across multiple specialties and other healthcare and business professionals. The role serves varied healthcare locations, including clinics, health departments, hospitals, residency programs, federally qualified health centers, universities, independent physician associations, management service organizations, family planning clinics, military treatment facilities, and Indian Health Services. The specialist collaborates with local and extended customer teams, including account executives and government affairs colleagues.

Travel is approximately 10–20%, depending on the selected candidate’s location within the territory. The position reports to the Regional Manager. The posting states that the selected candidate must reside in the Western Iowa area.

Requirements

• A BA/BS degree and at least two years of sales experience, or at least six years of equivalent experience.
• Equivalent experience may include professional sales, healthcare or scientific work (including pharmaceutical, biotech, or medical device experience) that is not sales-related, professional marketing, or military experience.
• Demonstrated excellence in current or previous professional roles.
• Excellent interpersonal and communication skills.
• Ability to analyze metrics and assess progress against objectives.
• Ability to work independently and as part of a team.
• Flexibility and willingness to work in a dynamic, fast-paced environment.
• Strong organizational and time-management skills.
• Valid driver's license.
• Willingness and ability to travel as needed; travel varies by territory.
• Willingness to complete credentialing requirements for in-person account access.

Nice To Haves

• A BA/BS degree and at least six years of sales experience, or at least ten years of equivalent experience, including at least four years in pharmaceutical, biotech, or healthcare industries.
• Equivalent experience may include professional sales, healthcare or scientific work (including pharmaceutical, biotech, or medical device experience) that is not sales-related, professional marketing, or military experience.
• Previous sales, account management, consultative, or customer service experience.
• Buy and Bill experience.
• Experience in the women’s health industry.

Responsibilities

• Deliver balanced product sales presentations to healthcare providers and healthcare business professionals, aligning customer needs with company products and product labeling and professional society recommendations.
• Serve as a product expert and communicate technical and clinical information accurately and clearly to encourage appropriate product utilization.
• Understand and communicate about the local managed care and reimbursement environment relevant to customer segments.
• Build and maintain strong customer partnerships.
• Provide company management with updates on customer needs, feedback, marketplace dynamics, patient health outcomes, and progress toward quality goals.
• Manage complex account interdependencies and develop short- and long-term account plans with the extended account team.
• Conduct routine product in-services to support appropriate product education and utilization in accordance with labeling.
• Monitor and assess business performance against objectives, including competitive activity and market trends, using company-provided tools.
• Develop and execute territory- and account-level business plans in accordance with company policies, standards, and ethics.
• Conduct routine account business reviews with key customers.
• Maintain product and ecosystem knowledge and certification for the company portfolio for which the specialist is responsible.
• Complete administrative requirements accurately and on time.
• Embrace Organon’s culture: Be real, We all belong, Bring your fire, Own it, Rise together, and Keep moving.
• Serve as the primary customer contact for select accounts, understand their practice structures, business models, influencers, and patient needs, and identify business opportunities.
• Understand and appropriately support complex procurement channels, including Buy and Bill, Assignment of Benefits (AOB), and 340B, as well as relevant managed care, public segment, policy, and funding environments.
• Coordinate with the extended customer team to develop customer strategies and interactions intended to improve customer and patient support.

Benefits

• Retirement savings plan.
• Paid vacation and holiday time.
• Paid caregiver, parental, and medical leave.
• Health benefits including medical, prescription drug, dental, and vision coverage, subject to applicable plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level