WMS Analyst - 1st Shift

GXO Logistics•West Jefferson, OH

About The Position

The WMS Analyst serves as a liaison between Operations and IT, maintaining the relationship and ensuring clear communication. The role evaluates, defines, researches, configures, tests, and supports warehouse management system functions. It also identifies system issues, translates user needs into functional requirements, and coordinates testing and end-user training. The position is scheduled Monday through Friday, 7:00 a.m. to 4:00 p.m.

Requirements

Bachelor’s degree in a related field or equivalent related work or military experience.
At least 1 year of experience in logistics system implementation.
Distribution or warehousing experience.
Experience with WMS, order management applications, and database systems.
Knowledge of automated software systems and implementation.

Nice To Haves

Knowledge of SAP.
2 years of experience in WMS configuration, relational databases, and writing SQL queries.
Ability to obtain cooperation from stakeholders, project team members, and other departments across the organization.
Solid Excel skills, including building drop-downs, formatting, pivot tables, and graphing.
Ability to manage multiple projects simultaneously and prioritize work.
Solid change management skills.

Responsibilities

Evaluate, define, and research existing WMS; configure, test, and support business functions.
Recommend process improvements to management by leveraging applications in the system.
Communicate system changes, improvements, and modifications to management so issues and solutions are understood.
Determine project scope and identify and resolve system issues.
Translate user requirements into functional requirements, including creating process models, diagrams, and charts to direct the team.
Handle configuration changes in the WMS.
Define and coordinate implementation of test cases.
Train end users on modifications to existing processes and new processes.