Sales - Wireless Specialist

Russell Cellular • Lenoir, NC

3d

About The Position

Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Sales Representative to help customers find wireless solutions and deliver a positive retail experience. The role combines customer service, relationship-building, problem-solving, and sales, while supporting Russell Cellular’s values of Integrity, Expertise, Initiative, and Service and its commitment to caring for every person.

Compensation includes a base rate of $12.00 per hour plus uncapped commission. Average earnings are described as up to $17.00 per hour, with the possibility of earning more through commissions. This is an evergreen posting; applications may be considered for current openings and future opportunities in the designated market, and hiring timelines depend on business needs.

Requirements

• Positive attitude and passion for helping customers.
• Strong interpersonal, communication, and relationship-building skills.
• Motivation to learn, grow, and succeed in a sales-driven environment.
• Comfort with technology and ability to quickly learn new products and services.
• Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
• Ability to lift up to 50 pounds.

Nice To Haves

• Retail, sales, or customer service experience is preferred but not required.

Responsibilities

• Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
• Ask questions, identify customer needs, and recommend personalized solutions.
• Build lasting customer relationships through outstanding service and follow-up.
• Assist customers with account questions, device setup, troubleshooting, and service-related concerns.
• Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
• Maintain knowledge of wireless products, services, and promotions through ongoing training.
• Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
• Work toward individual and team sales goals in a fast-paced retail environment.

Benefits

• Medical, dental, vision, and life insurance benefits for eligible employees.
• 401(k) with employer matching opportunities.
• Paid time off, paid sick leave, and company holidays.
• Employee Assistance Program (EAP).
• Verizon discounts, sales contests, and performance incentives.
• Career development, advancement opportunities, and paid training.
• Same-day pay options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed