Sales - Wireless Specialist

Russell Cellular•San Antonio, TX

3d•$14 - $19

About The Position

Russell Cellular, a Verizon Authorized Retailer, is hiring a wireless sales professional to help customers select products and services and provide a strong wireless experience. The role combines customer service, relationship-building, problem-solving, and sales in a retail environment. Employees represent Russell Cellular’s values of Integrity, Expertise, Initiative, and Service and its commitment to caring for customers, coworkers, and local communities. Compensation is a base rate of $14.00 per hour plus uncapped commission. Average earnings are described as up to $19.00 per hour, with the potential for higher earnings through commissions. Eligible employees may have access to medical, dental, vision, and life insurance; a 401(k) with employer matching opportunities; paid time off, paid sick leave, and company holidays; an Employee Assistance Program; Verizon discounts, sales contests, and performance incentives; career development, advancement opportunities, paid training, and same-day pay options. This is an evergreen posting. Applications may be considered for current or future openings in the designated market; availability and hiring timelines depend on location and business needs.

Requirements

Positive attitude and passion for helping customers.
Strong interpersonal, communication, and relationship-building skills.
Motivation to learn, grow, and succeed in a sales-driven environment.
Comfort with technology and ability to quickly learn new products and services.
Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
Ability to lift up to 50 pounds.

Nice To Haves

Retail, sales, or customer service experience is preferred but not required.

Responsibilities

Deliver customer service while assisting customers with devices, wireless plans, accessories, and services.
Identify customer needs and recommend personalized solutions.
Build customer relationships through service and follow-up.
Assist customers with account questions, device setup, troubleshooting, and service concerns.
Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
Maintain knowledge of wireless products, services, and promotions through ongoing training.
Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
Work toward individual and team sales goals in a fast-paced retail environment.