Sales - Wireless Specialist

Russell Cellular • Pocahontas, AR

3d

About The Position

Russell Cellular, a Verizon Authorized Retailer, is seeking a Wireless Sales Representative to help customers find wireless solutions and deliver a positive retail experience. The role combines customer service, relationship-building, problem-solving, and sales. Compensation includes a $12.00 per hour base rate plus uncapped commission; average earnings are stated as up to $17.00 per hour, with the potential to earn more through commissions. This is an evergreen posting, and applications may be considered for current or future openings in the designated market.

The position includes assisting customers with devices, wireless plans, accessories, services, account questions, device setup, troubleshooting, and service concerns. The representative also supports sales and store operations, stays current on products and promotions through training, and works toward individual and team sales goals. Russell Cellular describes its values as Integrity, Expertise, Initiative, and Service, with a brand foundation of Care for Every Person.

Requirements

• Positive attitude and passion for helping customers.
• Strong interpersonal, communication, and relationship-building skills.
• Motivation to learn, grow, and succeed in a sales-driven environment.
• Comfort with technology and ability to quickly learn new products and services.
• Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
• Ability to lift up to 50 pounds.

Nice To Haves

• Retail, sales, or customer service experience is preferred but not required.

Responsibilities

• Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
• Ask questions to identify customer needs and recommend personalized solutions.
• Build customer relationships through service and follow-up.
• Assist with account questions, device setup, troubleshooting, and service-related concerns.
• Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
• Maintain knowledge of wireless products, services, and promotions through ongoing training.
• Assist with store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
• Work toward individual and team sales goals in a fast-paced retail environment.

Benefits

• Medical, dental, vision, and life insurance benefits may be available to eligible employees.
• 401(k) with employer matching opportunities.
• Paid time off, paid sick leave, and company holidays.
• Employee Assistance Program (EAP).
• Verizon discounts, sales contests, and performance incentives.
• Career development and advancement opportunities.
• Paid training.
• Same day pay options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed