Sales - Wireless Specialist

Russell Cellular • Windsor, CO

2d

About The Position

Russell Cellular, a Verizon Authorized Retailer, is seeking a Wireless Specialist to help customers find wireless devices, plans, accessories, and services that meet their needs. The role combines customer service, relationship-building, problem-solving, and sales in a retail environment. Employees are expected to represent Russell Cellular’s values of Integrity, Expertise, Initiative, and Service, and its commitment to caring for customers, coworkers, and the communities it serves.

Compensation includes a base rate of $16.16 per hour plus uncapped commission. Average earnings are stated as up to $20.16 per hour, with no cap on commission earnings. Eligible employees may have access to health and insurance benefits, retirement matching, paid leave and holidays, an Employee Assistance Program, Verizon discounts, performance incentives, career development, paid training, and same-day pay options. This is an evergreen posting; applications may be considered for current or future openings in the designated market, and hiring timelines vary by location and business needs.

Requirements

• Positive attitude and passion for helping customers.
• Strong interpersonal, communication, and relationship-building skills.
• Motivation to learn, grow, and succeed in a sales-driven environment.
• Comfort with technology and ability to quickly learn new products and services.
• Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
• Ability to lift up to 50 pounds.

Nice To Haves

• Retail, sales, or customer service experience is preferred but not required.

Responsibilities

• Deliver customer service while assisting customers with devices, wireless plans, accessories, and services.
• Identify customer needs and recommend personalized solutions.
• Build customer relationships through service and follow-up.
• Help customers with account questions, device setup, troubleshooting, and service-related concerns.
• Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
• Stay informed about wireless products, services, and promotions through ongoing training.
• Assist with store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
• Work toward individual and team sales goals in a fast-paced retail environment.

Benefits

• Medical, dental, vision, and life insurance benefits may be available to eligible employees.
• 401(k) with employer matching opportunities.
• Paid time off, paid sick leave, and company holidays.
• Employee Assistance Program (EAP).
• Verizon discounts, sales contests, and performance incentives.
• Career development and advancement opportunities.
• Paid training.
• Same-day pay options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed