Sales - Wireless Specialist
About The Position
Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Sales Representative to help customers choose wireless devices, plans, accessories, and services. The role combines customer service, relationship-building, problem-solving, and sales in a retail environment. Employees are expected to represent Russell Cellular’s values of Integrity, Expertise, Initiative, and Service and its commitment to caring for customers, teammates, and local communities. Compensation includes a base rate of $12.00 per hour plus uncapped commission. Average earnings are stated as up to $17.00 per hour, with the opportunity for high performers to earn more through commissions. This is an evergreen posting, and applications may be considered for current or future openings in the designated market; availability and hiring timelines vary by location and business needs.
Requirements
- Positive attitude and passion for helping customers.
- Strong interpersonal, communication, and relationship-building skills.
- Motivation to learn, grow, and succeed in a sales-driven environment.
- Comfort with technology and ability to quickly learn new products and services.
- Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
- Ability to lift up to 50 pounds.
Nice To Haves
- Retail, sales, or customer service experience is preferred but not required.
Responsibilities
- Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
- Ask questions to identify customer needs and recommend personalized solutions.
- Build lasting customer relationships through outstanding service and follow-up.
- Help customers with account questions, device setup, troubleshooting, and service-related concerns.
- Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
- Maintain knowledge of wireless products, services, and promotions through ongoing training.
- Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
- Work toward individual and team sales goals in a fast-paced retail environment.
Benefits
- Medical, dental, vision, and life insurance benefits for eligible employees.
- 401(k) with employer matching opportunities.
- Paid time off, paid sick leave, and company holidays.
- Employee Assistance Program (EAP).
- Verizon discounts, sales contests, and performance incentives.
- Career development, advancement opportunities, and paid training.
- Same-day pay options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
