Sales - Wireless Specialist

Russell Cellular • Cleburne, TX

2d • Onsite

About The Position

Russell Cellular is hiring a Wireless Specialist to provide customers with a strong wireless retail experience while helping the company meet sales goals. The role combines customer service, relationship-building, problem-solving, and sales in a fast-paced store environment. Employees assist customers with devices, wireless plans, accessories, services, account questions, device setup, troubleshooting, and service concerns. They also support store operations and participate in ongoing training about wireless products, services, and promotions.

Russell Cellular is a Verizon Authorized Retailer and says it has operated since 1993, growing to hundreds of locations across the country. The company describes its values as Integrity, Expertise, Initiative, and Service, and its brand foundation as Care for Every Person. This is an evergreen posting; applications may be considered for current or future openings in the designated market, and hiring timelines vary by location and business needs.

Compensation is a $12-per-hour base rate plus uncapped commission. The posting states average earnings are up to $17 per hour, with high performers able to earn more through commissions. Eligible employees may have access to the listed benefits and incentives.

Requirements

• Positive attitude and passion for helping customers.
• Strong interpersonal, communication, and relationship-building skills.
• Motivation to learn, grow, and succeed in a sales-driven environment.
• Comfort with technology and ability to quickly learn new products and services.
• Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
• Ability to lift up to 50 pounds.

Nice To Haves

• Retail, sales, or customer service experience is preferred but not required.

Responsibilities

• Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
• Ask questions to identify customer needs and recommend personalized solutions.
• Build customer relationships through outstanding service and follow-up.
• Help customers with account questions, device setup, troubleshooting, and service-related concerns.
• Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
• Maintain knowledge of wireless products, services, and promotions through ongoing training.
• Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
• Work toward individual and team sales goals in a fast-paced retail environment.

Benefits

• Medical, dental, vision, and life insurance benefits for eligible employees.
• 401(k) with employer matching opportunities.
• Paid time off, paid sick leave, and company holidays.
• Employee Assistance Program (EAP).
• Verizon discounts, sales contests, and performance incentives.
• Career development, advancement opportunities, and paid training.
• Same-day pay options.
• $12-per-hour base rate plus uncapped commission; stated average earnings are up to $17 per hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed