Sales - Wireless Specialist
About The Position
Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Sales Representative to help customers find wireless solutions and deliver a positive retail experience. The role combines customer service, relationship-building, problem-solving, and sales, while supporting customers and the local community. Employees are expected to represent Russell Cellular’s values of Integrity, Expertise, Initiative, and Service, and its commitment to caring for every person. Compensation is a $12.00 per hour base rate plus uncapped commission. Average earnings are stated as up to $17.00 per hour, with the possibility of earning more through commissions. Eligible employees may have access to insurance, retirement matching, paid leave, discounts, incentives, training, and other benefits. This is an evergreen posting; applications may be considered for current or future openings, and hiring timelines may vary by location and business needs.
Requirements
- Positive attitude and passion for helping customers.
- Strong interpersonal, communication, and relationship-building skills.
- Motivation to learn, grow, and succeed in a sales-driven environment.
- Comfort with technology and ability to learn new products and services quickly.
- Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
- Ability to lift up to 50 pounds.
Nice To Haves
- Retail, sales, or customer service experience is preferred but not required.
Responsibilities
- Deliver customer service while assisting customers with devices, wireless plans, accessories, and services.
- Ask questions to identify customer needs and recommend personalized solutions.
- Build customer relationships through service and follow-up.
- Assist customers with account questions, device setup, troubleshooting, and service-related concerns.
- Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
- Maintain knowledge of wireless products, services, and promotions through ongoing training.
- Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
- Work toward individual and team sales goals in a fast-paced retail environment.
Benefits
- Medical, dental, vision, and life insurance benefits for eligible employees.
- 401(k) with employer matching opportunities.
- Paid time off, paid sick leave, and company holidays.
- Employee Assistance Program (EAP).
- Verizon discounts, sales contests, and performance incentives.
- Career development and advancement opportunities.
- Paid training.
- Same day pay options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
