Sales - Wireless Specialist
About The Position
Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Specialist to help customers find wireless devices, plans, accessories, and services that meet their needs. The role combines customer service, problem-solving, relationship-building, and sales in a fast-paced retail environment. The representative supports customers with account questions, device setup, troubleshooting, and service concerns; builds relationships through service and follow-up; and works toward individual and team sales goals. The position also supports daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures. Employees receive ongoing training on wireless products, services, and promotions. Compensation is a $15.16 hourly base rate plus uncapped commission; the posting says average earnings are up to $20.00 per hour. A $1,000 sign-on bonus is paid in two installments: $500 within the first one to two paychecks and $500 after 90 days of employment. This is an evergreen posting, and applications may be considered for current or future openings in the designated market.
Requirements
- Positive attitude and passion for helping customers.
- Strong interpersonal, communication, and relationship-building skills.
- Motivation to learn, grow, and succeed in a sales-driven environment.
- Comfort with technology and ability to quickly learn new products and services.
- Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
- Ability to lift up to 50 pounds.
Nice To Haves
- Retail, sales, or customer service experience is preferred but not required.
Responsibilities
- Deliver customer service while assisting customers with devices, wireless plans, accessories, and services.
- Ask questions, identify customer needs, and recommend personalized solutions.
- Build customer relationships through service and follow-up.
- Assist customers with account questions, device setup, troubleshooting, and service-related concerns.
- Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
- Maintain knowledge of wireless products, services, and promotions through ongoing training.
- Assist with merchandising, inventory management, cash handling, and store opening and closing procedures.
- Work toward individual and team sales goals in a fast-paced retail environment.
Benefits
- Medical, dental, vision, and life insurance benefits for eligible employees.
- 401(k) with employer matching opportunities.
- Paid time off, paid sick leave, and company holidays.
- Employee Assistance Program (EAP).
- Verizon discounts, sales contests, and performance incentives.
- Career development, advancement opportunities, and paid training.
- Same day pay options.
- $1,000 sign-on bonus, paid in two installments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
