Sales - Wireless Specialist
About The Position
Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Sales Representative to help customers find wireless devices, plans, accessories, and services. The role combines customer service, relationship-building, problem-solving, and sales in a retail environment. Representatives are expected to understand customer needs, recommend tailored solutions, support customers with account and device concerns, and contribute to individual and team sales goals. The position also supports daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures. Employees receive ongoing training on wireless products, services, and promotions. Compensation is a $12.00 per hour base rate plus uncapped commission; average earnings are described as up to $17.00 per hour, with potential to earn more through commissions. The posting is evergreen, and applications may be considered for current or future opportunities in the designated market.
Requirements
- Positive attitude and passion for helping customers.
- Strong interpersonal, communication, and relationship-building skills.
- Motivation to learn, grow, and succeed in a sales-driven environment.
- Comfort with technology and ability to learn new products and services quickly.
- Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
- Ability to lift up to 50 pounds.
Nice To Haves
- Retail, sales, or customer service experience is preferred but not required.
Responsibilities
- Deliver customer service while assisting customers with devices, wireless plans, accessories, and services.
- Ask questions to identify customer needs and recommend personalized solutions.
- Build customer relationships through service and follow-up.
- Help customers with account questions, device setup, troubleshooting, and service-related concerns.
- Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
- Maintain knowledge of wireless products, services, and promotions through ongoing training.
- Assist with merchandising, inventory management, cash handling, and store opening and closing procedures.
- Work toward individual and team sales goals.
Benefits
- Medical, dental, vision, and life insurance benefits for eligible employees.
- 401(k) with employer matching opportunities.
- Paid time off, paid sick leave, and company holidays.
- Employee Assistance Program (EAP).
- Verizon discounts, sales contests, and performance incentives.
- Career development, advancement opportunities, and paid training.
- Same-day pay options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
