Sales - Wireless Specialist

Russell Cellular•Fernley, NV

About The Position

Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Sales Representative to help customers find wireless devices, plans, accessories, and services. The role combines customer service, problem-solving, relationship-building, and sales in a retail environment. Employees represent Russell Cellular’s values of Integrity, Expertise, Initiative, and Service, and its commitment to caring for every person. This is an evergreen posting; applications may be considered for current or future openings in the designated market, and timing depends on business needs and location. Compensation is a base rate of $12.00 per hour plus uncapped commission. Average earnings are stated as up to $17.00 per hour, with the possibility for high performers to earn more through commissions. Eligible employees may have access to the listed benefits and development opportunities.

Requirements

  • Positive attitude and passion for helping customers.
  • Strong interpersonal, communication, and relationship-building skills.
  • Motivation to learn, grow, and succeed in a sales-driven environment.
  • Comfort with technology and ability to quickly learn new products and services.
  • Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
  • Ability to lift up to 50 lbs.

Nice To Haves

  • Retail, sales, or customer service experience is preferred but not required.

Responsibilities

  • Deliver exceptional customer service while helping customers with devices, wireless plans, accessories, and services.
  • Ask questions to identify customer needs and recommend personalized solutions.
  • Build customer relationships through service and follow-up.
  • Help customers with account questions, device setup, troubleshooting, and service-related concerns.
  • Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
  • Maintain knowledge of wireless products, services, and promotions through ongoing training.
  • Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
  • Work toward individual and team sales goals in a fast-paced retail environment.

Benefits

  • Medical, dental, vision, and life insurance benefits may be available to eligible employees.
  • 401(k) with employer matching opportunities may be available to eligible employees.
  • Paid time off, paid sick leave, and company holidays may be available to eligible employees.
  • Employee Assistance Program (EAP) may be available to eligible employees.
  • Verizon discounts, sales contests, and performance incentives may be available to eligible employees.
  • Career development, advancement opportunities, and paid training may be available to eligible employees.
  • Same day pay options may be available to eligible employees.
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