Sales - Wireless Specialist
About The Position
Russell Cellular, a Verizon Authorized Retailer, is seeking a Wireless Sales Representative to help customers find wireless solutions and deliver a positive customer experience. The role combines customer service, relationship-building, problem-solving, and sales in a retail environment. Employees represent Russell Cellular’s core values of Integrity, Expertise, Initiative, and Service, and its commitment to caring for customers, coworkers, and the communities it serves. Compensation includes a base rate of $15.00 per hour plus uncapped commission. Average earnings are described as up to $20.00 per hour, with no cap on commissions. Eligible employees may have access to insurance, retirement matching, paid leave, company holidays, employee assistance, Verizon discounts, incentives, career development, paid training, and same-day pay options. This is an evergreen posting. Applications may be considered for current or future openings in the designated market, and hiring timelines and availability vary by location and business needs.
Requirements
- A positive attitude and passion for helping customers.
- Strong interpersonal, communication, and relationship-building skills.
- Motivation to learn, grow, and succeed in a sales-driven environment.
- Comfort with technology and the ability to quickly learn new products and services.
- Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
- Ability to lift up to 50 pounds.
Nice To Haves
- Retail, sales, or customer service experience is preferred but not required.
Responsibilities
- Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
- Ask questions to identify customer needs and recommend personalized solutions.
- Build lasting customer relationships through outstanding service and follow-up.
- Assist customers with account questions, device setup, troubleshooting, and service-related concerns.
- Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
- Maintain knowledge of wireless products, services, and promotions through ongoing training.
- Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
- Work toward individual and team sales goals in a fast-paced retail environment.
Benefits
- Medical, dental, vision, and life insurance benefits for eligible employees.
- 401(k) with employer matching opportunities.
- Paid time off, paid sick leave, and company holidays.
- Employee Assistance Program (EAP).
- Verizon discounts, sales contests, and performance incentives.
- Career development and advancement opportunities.
- Paid training.
- Same-day pay options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
