Sales - Wireless Specialist
About The Position
Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Sales Representative to help customers find wireless products and services that meet their needs. The role combines customer service, relationship-building, problem-solving, and sales in a retail environment. Employees represent Russell Cellular’s values of Integrity, Expertise, Initiative, and Service, and its brand foundation of Care for Every Person. Compensation includes a base rate of $12.00 per hour plus uncapped commission. Average earnings are described as up to $17.00 per hour, with the opportunity for high performers to earn more through commissions. Eligible employees may have access to benefits including insurance, retirement matching, paid time off, paid training, career development, discounts, incentives, and same-day pay options. This is an evergreen posting. Applications may be considered for current openings or future opportunities in the designated market; availability and hiring timelines vary by location and business needs.
Requirements
- Positive attitude and passion for helping customers.
- Strong interpersonal, communication, and relationship-building skills.
- Motivation to learn, grow, and succeed in a sales-driven environment.
- Comfort with technology and ability to quickly learn new products and services.
- Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
- Ability to lift up to 50 lbs.
Nice To Haves
- Retail, sales, or customer service experience is preferred but not required.
Responsibilities
- Deliver customer service while helping customers with devices, wireless plans, accessories, and services.
- Identify customer needs and recommend personalized solutions.
- Build customer relationships through service and follow-up.
- Help customers with account questions, device setup, troubleshooting, and service concerns.
- Generate sales opportunities through community outreach, follow-up, and local marketing initiatives.
- Maintain knowledge of wireless products, services, and promotions through ongoing training.
- Assist with store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
- Work toward individual and team sales goals in a fast-paced retail environment.
Benefits
- Medical, dental, vision, and life insurance benefits may be available to eligible employees.
- 401(k) with employer matching opportunities.
- Paid time off, paid sick leave, and company holidays.
- Employee Assistance Program (EAP).
- Verizon discounts, sales contests, and performance incentives.
- Career development, advancement opportunities, and paid training.
- Same-day pay options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
