Sales - Wireless Specialist

Russell Cellular•Blakely, GA

About The Position

Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Sales Representative to help customers find wireless devices, plans, accessories, and services while delivering a strong customer experience. The role combines relationship-building, problem-solving, and sales in a retail environment. Employees represent Russell Cellular’s values of Integrity, Expertise, Initiative, and Service and its commitment to caring for customers, teammates, and communities. Compensation includes a $12.00-per-hour base rate plus uncapped commission. Average earnings are described as up to $17.00 per hour, with the potential to earn more through commissions. Eligible employees may have access to benefits including insurance, retirement matching, paid leave, employee assistance, discounts, incentives, training, and career development. This is an evergreen posting; applications may be considered for current or future openings, and hiring timelines vary by location and business needs.

Requirements

  • Positive attitude and passion for helping customers.
  • Strong interpersonal, communication, and relationship-building skills.
  • Motivation to learn, grow, and succeed in a sales-driven environment.
  • Comfort with technology and ability to quickly learn new products and services.
  • Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Retail, sales, or customer service experience is preferred but not required.

Responsibilities

  • Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
  • Ask questions to identify customer needs and recommend personalized solutions.
  • Build lasting customer relationships through outstanding service and follow-up.
  • Help customers with account questions, device setup, troubleshooting, and service-related concerns.
  • Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
  • Maintain knowledge of wireless products, services, and promotions through ongoing training.
  • Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
  • Work toward individual and team sales goals in a fast-paced retail environment.

Benefits

  • Medical, dental, vision, and life insurance benefits may be available to eligible employees.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development, advancement opportunities, and paid training.
  • Same day pay options.
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