Sales - Wireless Specialist

Russell Cellular•Sterling, CO
•Onsite

About The Position

Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Sales Representative to help customers find wireless solutions and deliver a positive customer experience. The role combines customer service, relationship-building, problem-solving, and sales in a retail environment. Employees represent Russell Cellular’s values of Integrity, Expertise, Initiative, and Service and its commitment to caring for customers, coworkers, and local communities. Compensation is a base rate of $15.16 per hour plus uncapped commission. Average earnings are described as up to $20.16 per hour, with the potential to earn more through commissions. Eligible employees may have access to insurance, retirement matching, paid leave, discounts, incentives, development opportunities, training, and same-day pay options. This is an evergreen posting. Applications may be considered for current openings and future opportunities in the designated market; availability and hiring timelines vary by location and business needs.

Requirements

  • A positive attitude and passion for helping customers.
  • Strong interpersonal, communication, and relationship-building skills.
  • Motivation to learn, grow, and succeed in a sales-driven environment.
  • Comfort with technology and the ability to quickly learn new products and services.
  • Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Retail, sales, or customer service experience is preferred but not required.

Responsibilities

  • Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
  • Ask questions to identify customer needs and recommend personalized solutions.
  • Build lasting customer relationships through outstanding service and follow-up.
  • Help customers with account questions, device setup, troubleshooting, and service-related concerns.
  • Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
  • Maintain knowledge of wireless products, services, and promotions through ongoing training.
  • Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
  • Work toward individual and team sales goals in a fast-paced retail environment.

Benefits

  • Medical, dental, vision, and life insurance benefits for eligible employees.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development and advancement opportunities.
  • Paid training.
  • Same-day pay options.
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