Wireless Retail Sales Associate

Your Wireless Inc.•Monroe, NY
•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Retail Sales Associate to provide customers with an excellent experience. The associate works directly with customers, explains Verizon products and services, and guides them through selecting and purchasing products. The role includes meeting sales standards, handling customer needs, supporting store leadership, and completing required training. Associates may develop additional skills and take on responsibilities that support career advancement. The position is based in Monroe, New York, and requires travel to other locations in the assigned district as business needs dictate.

Requirements

  • At least 1 year of experience in a similar role in a retail environment; wireless retail experience, preferably with Verizon Wireless or another wireless business, is preferred.
  • Proof of achievement in previous sales and customer service roles.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to various locations in the assigned district as business needs dictate.
  • Strong communication and interpersonal skills.
  • Self-motivated and goal-oriented.
  • Strong attention to detail and accuracy.
  • Ability to work evenings, weekends, and holidays with a flexible schedule.
  • Must be at least 18 years old and able to provide proof of eligibility to work in the United States.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Experience with Verizon Wireless or another wireless business.

Responsibilities

  • Create an ideal customer experience for each customer.
  • Assist new and existing customers throughout the sales process.
  • Educate customers about Verizon products and services.
  • Generate enough sales to meet or exceed company and location production standards.
  • Handle customer situations as trained to satisfy customer needs.
  • Assist the Store Manager and Assistant Manager with individually or team-assigned tasks.
  • Complete all required training as directed by Your Wireless and Verizon Wireless.
  • Model personal and professional conduct for employees and others.
  • Develop professional skills and take on additional responsibilities that may support career advancement.

Benefits

  • Strong base pay and uncapped commissions.
  • Flexible work schedule.
  • 401(k) savings program.
  • Healthcare program.
  • Paid time off: 5 days in year 1, 10 days in year 2, and 15 days per year from year 4 onward.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Sales contests offering prizes and trips.
  • Opportunities for growth within the company.
  • Fun working atmosphere.
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