Wireless Retail Sales Associate
About The Position
Mobile Generation, a Verizon Wireless Premium Retailer headquartered in Chicago, is hiring outgoing and ambitious sales associates for its retail teams. The associate works directly with customers to explain Verizon products and services and guide them through the selection and sales process. The role focuses on sales performance, customer satisfaction, repeat business, and creating an exceptional customer experience. Mobile Generation operates more than 50 retail locations in Illinois, Indiana, Kentucky, and Wisconsin. The company provides training in sales strategies and describes opportunities for career growth.
Requirements
- At least 1 year of experience in a similar retail role; experience with Verizon Wireless or another wireless business is preferred.
- Demonstrated achievement in previous sales and customer service roles.
- Enthusiasm for retail, wireless technology products, and customer service.
- Ability to travel to various Midwest locations as business needs dictate.
- Strong communication and interpersonal skills.
- Self-motivation and goal orientation.
- Strong attention to detail and accuracy.
- Ability to work evenings, weekends, and holidays with a flexible schedule.
- Must be at least 18 years old and able to provide proof of U.S. work eligibility.
Nice To Haves
- Experience with Verizon Wireless or another wireless business.
- High school diploma or equivalent.
Responsibilities
- Create an ideal customer experience for each customer.
- Assist new and existing customers throughout the sales process.
- Educate customers about Verizon products and services.
- Produce enough sales to meet or exceed company and location production standards.
- Handle customer situations as trained to satisfy customers’ needs.
- Assist the Store Manager and Assistant Manager with assigned individual or team tasks.
- Complete required training as directed by Mobile Generation and Verizon Wireless.
- Set an example of personal and professional conduct for employees and others.
Benefits
- Base pay and an uncapped commission schedule.
- Flexible work schedule.
- Employee health plan.
- 401(k) savings program.
- Personal time off.
- Fun working atmosphere.
- Opportunities for career growth.
- Sales contests offering prizes and trips.
- World-class training programs in sales strategies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
