Wireless Retail Sales Associate - W2312

OSL Retail Services Inc•Roanoke, VA

18h•$16 - $30

About The Position

The Wireless Retail Sales Associate, also referred to as a Mobile Expert, delivers personalized wireless solutions and sales excellence to customers. The role is suited to outgoing technology enthusiasts who enjoy creating exceptional customer experiences and selling mobile technology. Compensation includes a $15.50-per-hour base rate and uncapped commission; the posting says employees earn $18.50 per hour when meeting minimum expectations and top performers earn $30 or more per hour. The position also offers monthly bonuses, insurance, a 401(k) plan, sales incentives, career development opportunities, and an employee referral program. OSL describes itself as a people-centric outsourced sales company serving major North American companies. The role combines customer service and sales with wireless activations and upgrades, merchandising, inventory handling, and store opening and closing. The associate works toward sales goals both individually and as part of a team. This is an existing vacancy. OSL states that it is an equal-opportunity employer and uses AI-based tools to assist with initial resume screening and skills-matching assessments; final hiring decisions are made by its recruitment and/or hiring managers.

Requirements

Be at least 18 years of age.
Have exceptional customer service and communication skills and a high-energy, positive attitude.
Have fundamental working knowledge of wireless technology and trends.
Have full-time flexible availability.

Nice To Haves

Solid sales or retail experience is preferred.
Build relationships and connect with people in interactions.
Bring a passion for sales, pursuit of excellence, and strategic insight.
Be adept at establishing and achieving sales targets.
Have a can-do attitude and growth mindset.

Responsibilities

Deliver five-star customer service and find suitable solutions for customers.
Process new activations, upgrades, and sales of wireless devices and accessories.
Merchandise products and handle inventory.
Open and close the store.
Work toward sales goals as an individual contributor and team member.