Wireless Retail Sales Associate - W1490

OSL Retail Services Inc•Rockford, IL

10d•$15 - $30

About The Position

As a Mobile Expert, you will provide personalized wireless solutions and sales excellence in a retail setting. The role offers a $15-per-hour base wage with uncapped commission; employees earn $18 per hour when meeting minimum expectations, and top performers earn more than $30 per hour. The position includes customer service, wireless device and accessory sales, store merchandising and inventory handling, and opening and closing duties. You will work toward sales goals as both an individual contributor and a team member. OSL describes itself as a people-centric outsourced sales company serving major North American companies. It offers a supportive, growth-oriented environment, sales incentives, career development opportunities, monthly bonuses, insurance, a 401(k) plan, and an employee referral program. The company also cites diversity and inclusion programs including OSL Cares and WE@OSL. This is an existing vacancy. OSL uses AI-based tools for some recruitment stages, including initial resume screening and skills-matching assessments, while final hiring decisions are made by its recruitment and/or hiring manager team.

Requirements

Be at least 18 years old.
Have exceptional customer service and communication skills and a high-energy, positive attitude.
Have fundamental working knowledge of wireless technology and trends.
Have full-time flexible availability.

Nice To Haves

Solid sales or retail experience is preferred.
Ability to build relationships and connect with people in interactions.
Passion for sales, pursuit of excellence, and strategic insight.
Ability to establish sales targets and achieve them.
A can-do attitude and growth mindset.

Responsibilities

Provide five-star customer service and identify suitable solutions for customers.
Process new wireless activations and upgrades, and sell wireless devices and accessories.
Merchandise the store and handle inventory.
Open and close the store.
Work toward sales goals as an individual contributor and as a team member.